Chamber of Commerce

      Launch Credit Union

      ( 169 Reviews )

      Launch Credit Union
      • 300 S Plumosa St
        Merritt Island, FL 32952
      •   321-455-9400
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      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 6:00 PM
      Friday:
      9:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.8 - (169 reviews)
      108
      5
      7
      7
      42
      Read Our 169 Reviews

      Chamber Rating

      3.8 - (169 reviews)
      108
      5
      7
      7
      42
      › ‹
      • Lordnell Baptiste

        I'd give 0 stars if I can. The reviews on yelp say it all about this branch and this company. I'm 25 years active duty and Their ATM stole my USAA debit card. The business the atm was at said that he Launch credit union atm has done this several times. Called the Launch credit union branch on Merritt island and the female rep told me Ive been doing this for a very long time and if our machine took your card, you may have missed an email from your bank that theres an issue. So it has be your bank and card that had an issue as to why it was taken. As upset as I was, I called my bank while she (Launch credit union) was on 3-way and they confirmed there was nothing wrong with my card or account so this is not my fault . As soon as the Launch credit union rep heard that, she hung up on us from the 3-way call and now I have to pay for a new card and expediting fees. Launch is the worst to deal with. Horrible customer service and No accountability.
        Apr 10th, 2024

      • WhyPxssMeOff

        Profiling and extremely unprofessional, I wish I could give them 0 stars. I will be taking legal actions.
        Mar 30th, 2024

      • Scott and Merce MM


        Mar 30th, 2024

      • Corey Johnson

        My wife's card was getting declined on a large purchase so I went into the Cape Canaveral Space Force Station branch and both ladies assisted me and quickly fixed the issue. They are both professional and knowledgeable with the banking.
        Feb 29th, 2024

      • Dorothy Novak

        Always ready to help
        Feb 24th, 2024

      Read Our 169 Reviews

      About
      Launch Credit Union

      Launch Credit Union is located at 300 S Plumosa St in Merritt Island, Florida 32952. Launch Credit Union can be contacted via phone at 321-455-9400 for pricing, hours and directions.

      Contact Info

      •   321-455-9400

      Questions & Answers

      Q What is the phone number for Launch Credit Union?

      A The phone number for Launch Credit Union is: 321-455-9400.

      Q Where is Launch Credit Union located?

      A Launch Credit Union is located at 300 S Plumosa St, Merritt Island, FL 32952

      Q What is the internet address for Launch Credit Union?

      A The website (URL) for Launch Credit Union is: http://www.launchcu.com/

      Q What days are Launch Credit Union open?

      A Launch Credit Union is open:
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 6:00 PM
      Friday: 9:00 AM - 6:00 PM

      Q How is Launch Credit Union rated?

      A Launch Credit Union has a 3.8 Star Rating from 169 reviewers.

      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 6:00 PM
      Friday:
      9:00 AM - 6:00 PM

      Ratings and Reviews
      Launch Credit Union

      Overall Rating

      Overall Rating
      ( 169 Reviews )
      108
      5
      7
      7
      42
      Write a Review

      Lordnell Baptiste on Google

      image I'd give 0 stars if I can. The reviews on yelp say it all about this branch and this company. I'm 25 years active duty and Their ATM stole my USAA debit card. The business the atm was at said that he Launch credit union atm has done this several times. Called the Launch credit union branch on Merritt island and the female rep told me Ive been doing this for a very long time and if our machine took your card, you may have missed an email from your bank that theres an issue. So it has be your bank and card that had an issue as to why it was taken. As upset as I was, I called my bank while she (Launch credit union) was on 3-way and they confirmed there was nothing wrong with my card or account so this is not my fault . As soon as the Launch credit union rep heard that, she hung up on us from the 3-way call and now I have to pay for a new card and expediting fees. Launch is the worst to deal with. Horrible customer service and No accountability.

      Business Response on Google Apr 10th, 2024
      Lordnell, I want to thank you for your service. I am sorry to hear about your recent negative experience. Can you please email me at [email protected] with the name on your account so I can look into this situation further? Thank you.

      WhyPxssMeOff on Google

      image Profiling and extremely unprofessional, I wish I could give them 0 stars. I will be taking legal actions.

      Business Response on Google Apr 10th, 2024
      This is a serious accusation that we take very seriously. Can you please email [email protected] with more information so we can look into this further? Thank you.

      Scott and Merce MM on Google

      image

      Corey Johnson on Google

      image My wife's card was getting declined on a large purchase so I went into the Cape Canaveral Space Force Station branch and both ladies assisted me and quickly fixed the issue. They are both professional and knowledgeable with the banking.

      Business Response on Google Mar 11th, 2024
      Corey, I am sorry to hear about the issues you were having. We are happy to hear that the Space Force Station staff was able to assist you. Thank you for sharing your experience.

      Dorothy Novak on Google

      image Always ready to help

      Business Response on Google Mar 1st, 2024
      Dorothy, Thank you for taking the time to leave a 5-star rating and review. We appreciate your membership.
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      Overall Rating

      Overall Rating
      ( 169 Reviews )
      108
      5
      7
      7
      42

      Write a Review

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