Child & Family Consultants Inc

Feb 23rd, 2024

horrible experience communication terrible lead us to believe we would be be receiving a actual autism diagnosis instead we got a referral to get a autism diagnosis paid money out of our pocket for that. every time they emailed me spelling errors no dates missing important information I would always have to call after they said they would do something just no
May 18th, 2022

Aug 16th, 2021

Melissa is by far the best Occupational Therapist. My son is thriving because of HER I can't thank her enough. She really goes above and beyond for the kids she works with. If you are looking for an Occupational Therapist she is the one.
May 11th, 2021

VERY UNPROFESSIONAL!! BEWARE OF FRONT WORKER (SUSAN) WHO LYES TO MULTIPLE PEOPLE AND WILL HANG UP ON YOU and TO  INCOMPETENT TO DO HER JOB!!! ! My sons PCP called me today notify me that they had still not received the paperwork from this office which was supposed to be send out since May 6 and that they tried calling them to have them faxed over for his results. They stated they told the front desk lady and she told them that they weren't not on the release form and she was not going to fax any paper to them. So I said I will give them a call cause I did 100% had them down on the release form to have that information sent to them. I called and susan pick up the the  phone which I told her what was going on and she said they're wasn't anything she could do until Tuesday cause they was nobody there to fix that situation. Which I said you going to have to do something cause this information was supposed to be out already for his appointment today and I did have them on the release form And I need this taken care of now .. which she hung up on me.. I had to call back three times and got a hold of the manger: owner which found all of my sons charts and information with the release form also which had his pcp on file in less than 1 min. And was able to fax that over also. So why is this lady lying not just to one person but to my sons PCP and to me stating she couldn't help us..their was nobody at the office available to fix this situation which that manager / owner was present at that time. and that they were not on file which they clearly are!!! I went to the location to hold her accountable for her actions and when I arrived at the location the owner was at the front desk and was told he sent the her home for rest of the day due to this incident. And he was going to investigate what had happened and give the proper action to this situation and will notify me in 24 hr... false promise I could possibly bet on. SO BEWARE OF THIS HALF ASS WORKER THAT LIKE TO HANG UP ON YOU AND TELL LIES. !!! I will also be report this to the BBB.
May 16th, 2022