Ted Todd: Allstate Insurance

In March 2023 we received an estimate from Elizabeth (Lizzy) for $5700 because our provider was moving out of FL. I asked to move forward with it and she stated since the policy in place was only $4900 we should wait until May when it expires to save some money. We agreed but when I contacted her in May for days she hadnt responded to any of my calls or emails. Then Zachary called and stated we couldnt get this price anymore because of our electric panel and roof. I stated that was never discussed and besides we provided a 4-point inspection to get the estimate. By chance we had changed the panel out now he says we cant get insurance do to our roof age and our only option was to convince the inspector to change the roof condition from 3-5 years and he advised he would call the inspector. Obviously that didnt work and he didnt have another company to insure us with. I have no idea why we got the bait and switch especially since used them for 8 years.
Jul 13th, 2023

Terrible customer service. When you call you don't even get a live person. You immediately get put on neverending hold by automated answering system..
Feb 7th, 2022

They represent their Allstate clientele well to the Allstate Insurance Company bringing all benefits to their clients made available who insure through them.
Jan 22nd, 2022

Their agency has always been very responsive and helpful when we have questions or have needed to file a claim.
Dec 27th, 2021

I have been dealing with Ted Todd for a decade. The service has been spectacular for all but the last year. They went from the best to the worst very quickly. No one there seems very concerned with my complaints. Time to find a different broker
Jun 27th, 2021