Wells Fargo Drive-Up Bank - Closed

I have had an account with Wells Fargo since 2013 and I have never had a problem with them until I bought my second home and moved to Maitland, FL. This branch has been impossible to work with. They are understaffed and do not honor their appointments. When my husband and I arrived for our 2nd attempt to open a joint account with them, we were told that the person we had an appointment with had called out. I do not know why we were not notified of this when they opened. Instead, they waited 3 hours for us to show up, just to send us back home. But before sending us on our way, Darren let us know that we could open a joint account online. The funny thing about that is, we did try that and were prompted by Wells Fargo’s online system to make an appointment at our local branch. The lack of organization and poor customer service here is definitely NOT where I want to put all of my money. I would NOT recommend banking here. If anyone local to Maitland has better banking suggestions, please comment my post below, thank you.
Sep 8th, 2021

Very unhelpful
Jul 21st, 2021

Awesome customer service. Juanita and the team are always helpful and constantly going above and beyond. I Highly recommend this location.
Mar 7th, 2021

Jul 1st, 2020

The Maitland location has very friendly and competent staff. I’m glad that this branch is so convenient to my home. Wish they were open on Saturday’s.
May 3rd, 2020