RNR Tire Express

Amazing team!
Mar 26th, 2024

Mar 18th, 2024

Mar 12th, 2024

Where to start well I went into the shop to order wheels found a set I liked that RNR said fit my truck and had Trey order them it was a Friday afternoon he told me they would be in there on Tuesday and scheduled me for install on Thursday morning. On the Wednesday I called to confirm my appointment for the following morning to be told I wasnt on the schedule for Thursday and they had no wheels for me there. Trey called the supplier to find out where the wheels were at and the supplier basically said oops we forgot to send them. Now granted things happen so I rescheduled for today Friday 3/1/24 for 2pm. I called at 12:30 to make sure the wheels where there which they were so I went in. They took my truck back fast but thats where the issues started after an hr Trey comes out and asks me to come back so he could show me something. Basically the wheels wouldnt fit. They didnt confirm the wheel fitment before taking them tires off and installing them on the new wheels so they had to now remove them and put them back on my OEM wheels. At this point I have been there for 2.5hrs and was starting to get upset. Trey called the supplier to see if they had some they could guarantee fit he came to me to show me a different option and even offered a discount I told him I would think about it becouse at that point I was upset and didnt know if I could trust them. Well this is where it gets even worse they brought my truck back out with my OEM wheels and my tires back on them there was black crap all over the wheels so I started to walk around and look at my wheels to make sure there was nothing wrong with them only to find they damaged one of my wheels when they were either taking them off or putting it back on so now I have a damaged wheel on my new truck. Trey said he will send the pic to his manager and see what he will do about it. There is no what he is gonna do about it I want it replaced with a new wheel or I will be contacting my lawyer. After driving my truck home and taking it on the freeway now I realize that my truck is shaking like it hasnt ever before so I looked at the weights to make sure that they actually balanced my tires when they put them back on and low and behold the weights are falling off and it looks like they didnt even try to clean off the adhesive from the previous weights or they are just weights That have fallen off since they reinstalled the tires still waiting in the manager to call me back to tell me how they are going to fix this situation.
Mar 9th, 2024

Great place very clean and great customer service. Not over priced and very honest. I highly recommend.
Mar 7th, 2024