7-Eleven

Thanks to the store owner for his help
Apr 5th, 2024

By far is the worst 7/11 when it comes to customer service. Please do not ask questions or attempt to engage with the short Indian man. He ignores you and is never ar the counter when you want to check out.Please do not expect manners, a greeting or any type of appreciation for you spending money at this place.
Nov 15th, 2023

This is literally the worst 7/11 in Lakeland. Most of the workers there are rude as ever the skinny brown hair girl cursed me out over 13 dollars because she don't know how to work the system and I tried explaining it to her and she cursed me out in front of the whole store no surprise she looks like she is on drugs. The owner really should rethink his employees.
Oct 2nd, 2023

The bathrooms are absolutely disgusting. They don't have any hand soap or hand sanitizer and no bag hooks. So you get to put your purse on their nasty floor disgusting I can't Fathom, any establishment not having hand sanitizer and hand soap. After we just went through a pandemic and are still very much Viruses everyday. How does that employee wash their hands?
Aug 16th, 2023

I always shop at this 7-11 and I have never had a problem before today. I would give it 0 stars if I could. My 13 year old daughter and I went to this location today to by gas and turn in (WINNING) scratch off tickets. I handed all 3 of my tickets to the cashier. She scanned all 3 and I hear the machine make the sound its supposed to make when the ticket is a winner. I also scanned the tickets before hand at the self scanner before approaching the counter they all said WINNER . The lady says to me the tickets were already paid to you at another store. I had a$100, $5, and $4 winnering tickets. So I said this is my first time turning these tickets in and the machine just said winner . Anyway she then tried to keep my tickets and money and cursed me out in front of my daughter. Called me name and stuck her middle finger up at me. I threatened to the cops and demanded the owner come to the store. I will (NEVER) shop at the location again as long as she works there. I have NEVER been treated like that before. Lucky my daughter recorded the whole thing and there was another customer there to witness the whole thing. She tried to steal money that I rightfully won and totally disrespected me. My birthday was going great until I ran into her.
Jul 25th, 2023