Jeffrey S. Shivers CPA

Kyle _{on Google}

Jul 12th, 2022

Took eight months to file with them. Urgency is not a priority of theirs.

Matt Hageman _{on Google}

Mar 1st, 2021

Always exceeds expectations!

Erick Scala _{on Google}

Nov 1st, 2020

the best in town treats me like family

Julia Kelchner _{on Google}

Oct 8th, 2019

so Mr. Shiver filed my taxes wrong. Which I understand that mistakes happen. However when I got the letter in the mail, I immediately sent it in an email to his office, and called them. I talked to the women at the front desk (Dunnellon location) she said she would get the information to him, and that it would be simple because they could fax the info over. Two weeks have gone by, and I havnt heard anything. So I tried calling. For an entire day I could not get ahold of them. I called at least 6 different times that day. Finally got the front desk woman on the phone yesterday morning. She said she would go talk to him. And get back to me. I decided that I wasnt going to wait because again, two weeks with no communication (and previous issues) didnt lead me to believe that she would be getting back to me anytime soon. So I drove from Ocala to Dunnellon because she said she would go talk to him. Which to me meant he was in the office. I get there and of course he isnt there. Hes in Lakeland. So I called the Lakeland office at noon. And left a message with that front desk woman, who said he would be back shortly and would give him the message. At 5:30pm I still didnt have a call. So I called and got the front desk. She said oh well hes currently in a meeting Ill have him call you as soon as hes done. And here we are the next day, he still mad not called, and no one is picking up the phone in Lakeland. I have called 2 times this morning and it just rings. Im over it. I understand Im not his only client but its been two weeks and I have no clue whats going on, and the front desk woman in Dunnellon told me what was supposed to happen when I called in two weeks ago. And when I spoke with her yesterday her story changed. And I can never get ahold of Mr. Shiver. They must not understand that this is peoples money. And maybe to them tax refunds arent a big deal. And my refund isnt huge. But it would definitely help with bills.