Chamber of Commerce

      Metro by T-Mobile

      ( 105 Reviews )

      Metro by T-Mobile
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      Hours

      Wednesday:
      9:00 AM - 8:00 PM
      Thursday:
      9:00 AM - 8:00 PM
      Friday:
      9:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 8:00 PM
      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      9:00 AM - 8:00 PM
      Tuesday:
      9:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (105 reviews)
      58
      16
      9
      2
      20
      Read Our 105 Reviews

      Chamber Rating

      3.9 - (105 reviews)
      58
      16
      9
      2
      20
      › ‹
      • Ben Rollins

        Great overall customer experience. Wesley was very knowledgeable and transparent.
        Apr 4th, 2024

      • Stephanie Kelley


        Feb 26th, 2024

      • Yoendris Hortas

        Because the worker did not speak fluent English, he seemed unwell, and in my opinion, unprofessional with a bad character, despite everything, he did speak Spanish and was totally uninterested in helping me. I feel mistreated, discriminated against and obviously I'm running to change from this company. Description of the short white worker with a beard. Location lakeland 6635_6
        Dec 8th, 2023

      • Christina Fitch

        Broke my phone & needed a new one asap for work tomorrow & didn't think it would happen but the nice gentleman helped me & how me out of there in less than 30 mins. Thankyou so much! Definitely recommend.
        Dec 4th, 2023

      • C M

        If I could give zero stars to the bearded guy there.Came in with a non working phone;been a Metro PCS customer going on 4 years...I have an hour drive home and was anxious driving without one.He asked for my pin and I didn't know it and couldn't get it because my phone was broken...entered my birthday then says "I can't help you unless you open up a new account if you don't know your pin" I said I know there's got to be another way...he rudely says "If you want to believe that,thats on you go back to the store where you got it I can't help you" Thinks saying "God Bless" cancels out his rudeness.Went back to my original store,was helped, got a new phone. Bearded rude guy: "God Bless" learn better customer service...never coming back and I'll tell everyone ABOUT HOW RUDE YOU ARE!
        Feb 5th, 2024

      Read Our 105 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 6635 S Florida Ave in Lakeland, or give us a call at (863) 709-9130.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 863-709-9130.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 6635 Florida Ave S, Lakeland, FL 33813

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-lakeland-fl-10208018/?utm_source=google&utm_medium=lastmile&utm_campaign=10208018

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Wednesday: 9:00 AM - 8:00 PM
      Thursday: 9:00 AM - 8:00 PM
      Friday: 9:00 AM - 8:00 PM
      Saturday: 9:00 AM - 8:00 PM
      Sunday: 10:00 AM - 6:00 PM
      Monday: 9:00 AM - 8:00 PM
      Tuesday: 9:00 AM - 8:00 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 3.9 Star Rating from 105 reviewers.

      Hours

      Wednesday:
      9:00 AM - 8:00 PM
      Thursday:
      9:00 AM - 8:00 PM
      Friday:
      9:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 8:00 PM
      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      9:00 AM - 8:00 PM
      Tuesday:
      9:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 105 Reviews )
      58
      16
      9
      2
      20
      Write a Review

      Ben Rollins on Google

      image Great overall customer experience. Wesley was very knowledgeable and transparent.

      Stephanie Kelley on Google

      image

      Yoendris Hortas on Google

      image Because the worker did not speak fluent English, he seemed unwell, and in my opinion, unprofessional with a bad character, despite everything, he did speak Spanish and was totally uninterested in helping me.
      I feel mistreated, discriminated against and obviously I'm running to change from this company.
      Description of the short white worker with a beard.
      Location lakeland 6635_6

      Business Response on Google Nov 24th, 2023
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

      Christina Fitch on Google

      image Broke my phone & needed a new one asap for work tomorrow & didn't think it would happen but the nice gentleman helped me & how me out of there in less than 30 mins. Thankyou so much! Definitely recommend.

      C M on Google

      image If I could give zero stars to the bearded guy there.Came in with a non working phone;been a Metro PCS customer going on 4 years...I have an hour drive home and was anxious driving without one.He asked for my pin and I didn't know it and couldn't get it because my phone was broken...entered my birthday then says "I can't help you unless you open up a new account if you don't know your pin" I said I know there's got to be another way...he rudely says "If you want to believe that,thats on you go back to the store where you got it I can't help you" Thinks saying "God Bless" cancels out his rudeness.Went back to my original store,was helped, got a new phone. Bearded rude guy: "God Bless" learn better customer service...never coming back and I'll tell everyone ABOUT HOW RUDE YOU ARE!

      Business Response on Google Jan 29th, 2024
      Hello, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 105 Reviews )
      58
      16
      9
      2
      20

      Write a Review

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