VCA Lake Wales Animal Hospital

What a wonderful experience and a great dedicated team at VCA. We had an incident with our schnauzer and a golf cart while we were camping. We just showed up and they took really good care of our boy. Thank you VCA.
Mar 30th, 2024

VCA Lake Wales Animal Hospital should be designated as a clinic not a hospital. If your pet needs shots,fine. If it is an emergency they are booked up and dont want to see you. When you have been taking your pet to them for 14 years youd think they would have a little compassion.
Mar 6th, 2024

Misdiagnosed my geriatric family pet with clear lungs when less than 6 weeks later Dundee ER found a large mass in her lungs that later filled with fluid. Turned away as too busy while dog is crying and cant breathe. Masses that large dont grow in 6 weeks and for a $600 x-ray this was ridiculous. Our dog suffered so much pain between the misdiagnosis and wait and sadly had to be put down. Such a heartbreaking situation and to find out it was a misdiagnosis and being treated poorly in an emergency is just unforgivable.
Jan 9th, 2024

My female Chihuahua was Never leash trained, so I bring her in a carrier. We Visit for regular nail trimmings. Lulu can tell when she's in a bad environment. That's why we come here. The technicians are always happy to see her and she doesn't stress when we enter. They care about your dogs and listen to your concerns and are truly glad for your business.
Dec 20th, 2023

When I moved to Lake Wales, this was the vet I picked for my dog. I had Dr. Scott who was awesome when I went and took her for her initial visit. He was aware she was almost 15 years old said it was normal aging and sent us on our way, he did put her on kidney food to help her kidneys that were failing. Receptionist was supposed to give me a sample,now she knows its a dog, but I got cat food which I bought back and was not offered any dog food and my dog wouldnt eat the $50 kibble. In late October, I bought my dog and it took three days to get it an appointment she could not walk by by the third day she was able to walk a little they did an x-ray. They read the x-ray. They showed me her intestines that had particles, and wanted to know if I knew what that could be, which I had no idea I was told she heard crackling in the dogs lungs but the x-ray didnt show anything cost me just under $600 I was offered a pill pack for four pills cost me $16. I asked if I could have a refill for chewy and was told yes a week later chewy tells me it was denied so when I called, I was told unless I came in and approved more test on a 15-year-old dog cost starting at $600 they would not refill the pain meds. Last week I tried calling didnt get an answer so I brought the dog in because she could not walk at all. She was having trouble breathing and she just was very lethargic. I was told the vet was out for lunch and she would not returned until 2 oclock, which she had a 2 oclock appointment if I wanted to sit with this dog in pain and wait for an opening I could, I decided to go ahead to the animal hospital the reception mentioned. They examined her right away. They put us in a room at this point they did a sonogram of her lungs believe it was a mass and suspected fluids. he said they could do more test he explained them, and then I asked him was my 15-year-old dog and pain and he said yes, so at this point being on fixed income I chose to euthanize my dog so she wasnt suffering anymore. not everyone has thousands of dollars to save their pet and to be charging people and not make them aware of their pet being in pain and refusing pain meds. Its just wrong. I dont want another pet. My heart broke on 12/11/2023. This vet should go back to school and learn some compassion.
Dec 19th, 2023