SOFTOUCH DENTAL LAKE MARY,FL

The doctor and staff at this practice was wonderful and caring. Everything was pain free and they go out of their way to make patients comfortable. I recommend them highly.
Jun 19th, 2022

Jun 17th, 2022

I absolutely love this practice! The entire staff is very professional and friendly. The dentist and hygienist are wonderful! They are transparent and do a great job explaining exactly what I need to optimize my oral health. The office ambience is very comfortable and clean. They do a lot to make you feel relaxed. Lacking dental insurance? They have options to make your dental care affordable. My entire family goes here and I wouldnt have it any other way!
Dec 22nd, 2021

My husband made me an appointment there 6 years ago. I had a bridge coming loose and he wanted me to get implants. After seeing the dentist and talking price I decided not to do the implant. Too expensive. Instead I had a partial made. 4 months after getting this partial a tooth fell out of it. I called and made an appointment. By the time I was seen again a second tooth fell out. The doctor told me I had to pay for the teeth to be reattached! I couldn't do that as I had swallowed them, so now I was told I had to pay for the teeth also!! I didn't think that was right! It was their responsibility to fix their sub par work free of charge!! I ended up paying for a new partial which was several hundred dollars! The dentist also did additional work. I had 2 fillings in my front teeth that were done 20+ years before with no problem. She put fillings in 4 of my front teeth which I didn't think were needed.. Over the next few years the fillings started cracking and breaking off,! I now have a mess in my mouth created by this dentist! Cheap, shoddy work! I don't recommend this place to anyone!!!
Jan 19th, 2023

**update** They sent a collection agency after me, even though they had told me they wouldn't charge me for the extra procedures. Don't trust these liars TLDR: The actual dentist has terrible bedside manners, lacks basic communication skills, and is seriously unprofessional. Went in for a routine cleaning after not having been to the dentist in years. Pre-paid leftover amount after insurance coverage for basic x-rays & cleaning (approx $45). After x-rays & initial consultation, the hygenist & Dr Nguyen had mentioned that since I haven't had a cleaning in a while, they have to split up the cleaning in 2 visits, due to heavy gum bleeding. After the 1st part of the cleaning was done, I was told to see the front desk for scheduling the next appointment. I was presented with a new bill for nearly $300 for 'deep cleaning' as well as special mouthwash which was recommended to deal with the possible bleeding gums I may have up until the next visit. I refused to pay, since the new procedure & amount was not presented to me. After a few days, I received a call from the office stating that they would waive the additional fee & just keep the original $45 (though the full cleaning was never completed). I had then informed them that there's no way I would return to their office. A client cannot be charged without being presented with the proper information beforehand. Even in my previous visits at this office, I had always felt that they were just trying to sell extra unnecessary procedures, which unfortunately is apparently common in the dental/medical field.
Apr 3rd, 2022