RE/MAX PIONEER

Thank you for the review!

Mrs Nyoh, I wanted to reach out to you as the broker and owner of the company to apologize for the experience you had with Mr. Ortiz. This is a terribly concerning review that has not gone unnoticed nor has it been brushed off. I have sat down with Mr. Ortiz and discussed, at great length, how this situation unfolded and used your interaction with him as a training experience in customer service.By the end of our chat, Mr. Ortiz stated that he sees where he could have handled the conversation more professionally and did regret how it transpired.He is a young, energetic and passionate agent. He is a good person and agent and just like everyone else, there is always room for improvement. Thank you for bringing it to our attention.

Suzanne,Thank you for the kind words about our agent, Amanda. She really is terrific and a pleasure to have on our team. We are thrilled you had a positive experience and look forward to working with you again. Wishing you a fantastic week.

Thank you for the fantastic fantastic review

Thank you Dawn for the five star review. We greatly appreciate you taking the time and look forward to helping you in the future with all your real estate needs.