Wells Fargo Bank

Very good afternoon, I just want to say that today I was at the bank withdrawing my money and the girl who assisted me was very professional in her work, had spectacular charisma, and always with a smile on her face, thank you for the help provided, unfortunately I don't remember her name. .
Mar 27th, 2024

Regrettably, I must express my dissatisfaction with the customer service at Wells Fargo on Vine St. I would definitely go for 0 star if I could. My experience was marred by unprofessionalism, indifference, and rudeness from the staff. Their disinterest in assisting customers, coupled with prolonged waiting times, made simple tasks needlessly complicated. It's surprising to witness such poor treatment of customers. I strongly discourage anyone from dealing with this Wells Fargo branch unless you appreciate wasting time and enduring disrespect.
Jan 22nd, 2024

Luis and Dalia are great bankers here and helped me out tremendously.
Jan 9th, 2024

I've been here before and the wait is always a problem, we can see employees waiting for others to punch in rather than just helping the next customer. Everyone that comes in just stands idle as there is no sign in sheet or person to refer them where to go. You kind of just wait aimlessly until someone takes pity and asks you what you need. Only to try and have you come back another day because they can't help out people, although no one is here. (Updated) I received a reply from Wells Social, the reply was make an appointment. (At least lie or something and say you are making changes to better assist more customers). Fun fact I did make an appointment for 2 days later, unfortunately did arrive 10 minutes late for it and after waiting a while left. Went to the next branch, after just making an appointment and it was great. They had a check in person, like 3 people asked if I had been checked in, people looked like they cared, and I was helped promptly. Just skip to the next branch. You are doing yourself a favor.
Dec 26th, 2023

Only one teller on a Monday morning long line horrible service
Dec 12th, 2023