Advance Auto Parts
-
2650 Simpson Rd
Kissimmee, Florida 34744 - (407) 348-4974
- Website
Hours
Chamber Rating
-
Ricardo Delgado
Good
Mar 27th, 2024 -
Yerlika
Where should I start.. I wish I didnt have to give them a star to start with, but I have to in order to put this review. It all started on Saturday when I needed to start my battery, I went and got jumper cables first but I wanted something more convenient to me in case I was on the road and didnt have another car, so I went a replaced with something I thought I could used, however it needed to be charged first and I needed something immediate. So I went and got a different one, the kid that helped me was lost, I dont know much about cars but he sure wasnt help. I explained to them that the other one didnt work but that I would have to come back to return it so in the mean time I was getting a different one.. Key Word (return). Anyways, today when I go to the store to return the items, I was received by two men sitting behind the counter.. no welcome, no hello NOTHING!! When I approach to one of them I told them it was for a return and immediately the guy say those are not returnable.. all I say was see you freaking serious? Freaking!!!! Didnt use the word I wanted and the guy immediately went off telling me I didnt know him and that he wouldnt allow me to talk to him like that.. First of all if I would have feel welcome from the very beginning the interaction would have been much different. I was NEVER told that I couldnt return the merchandise even when I mentioned to the kid that the other one didnt work for my purpose and I was going to return it. No where in the receipt states that you cant return it. And I seen that this happened to other customers before. They just have the worse customers skills ever. Is not the customers fault you hate your job. And is sad to say that my own race are the one with the attitude here. I just moved here from west Palm and I can already see the difference in cultures.
Feb 29th, 2024 -
Pedro Rentas
Provided package quickly and undamaged
Feb 12th, 2024 -
Maria E Sosa Chong
You buy well there for your car, bilingual and friendly staff
Feb 3rd, 2024 -
System 666
Tremendous customer service, they went overboard, I don't remember the don who attended to me, but the don, sir, was very kind and they even gave me a discount. I left there happy.
Jan 31st, 2024
About
Advance Auto Parts
Your local Advance Auto Parts at 2650 Simpson Rd in Kissimmee offers automotive aftermarket products, free store services and same day options at most locations.Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!
Products
- Car Batteries
- Motor Oil
- Brakes and Rotors
- Windshield Wipers
- Air Filters
- Spark Plugs
- Alternators
- A/C Recharge Kits
Services
- Battery Recycling
- Battery Installation
- Charging & Starting System Testing
- Loaner Tools
- Engine (OBD-II) Code Scanning
- Wiper Blade Installation
Brands
- DieHard
- FRAM
- Carquest
- Trico
- Valvoline
- Bosch
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Advance Auto Parts?
A The phone number for Advance Auto Parts is: (407) 348-4974.
Q Where is Advance Auto Parts located?
A Advance Auto Parts is located at 2650 Simpson Rd, Kissimmee, Florida 34744
Q What is the internet address for Advance Auto Parts?
A The website (URL) for Advance Auto Parts is: https://max-parallel-cougar.pgsdemo.com/fl/kissimmee/2650-simpson-rd?utm_medium=local&utm_source=yext&utm_content=listing-2016-12-29&utm_campaign=aap
Q How big is Advance Auto Parts?
A Advance Auto Parts employs approximately 20+ people.
Q What days are Advance Auto Parts open?
A Advance Auto Parts is open:
Wednesday: 7:30 AM - 9:00 PM
Thursday: 7:30 AM - 9:00 PM
Friday: 7:30 AM - 9:00 PM
Saturday: 7:30 AM - 9:00 PM
Sunday: 9:00 AM - 8:00 PM
Monday: 7:30 AM - 9:00 PM
Tuesday: 7:30 AM - 9:00 PM
Q How is Advance Auto Parts rated?
A Advance Auto Parts has a 4.2 Star Rating from 283 reviewers.
Hours
Ratings and Reviews
Advance Auto Parts
Overall Rating
Overall Rating
( 283 Reviews )Ricardo Delgado on Google
Good
Yerlika on Google
Where should I start.. I wish I didnt have to give them a star to start with, but I have to in order to put this review. It all started on Saturday when I needed to start my battery, I went and got jumper cables first but I wanted something more convenient to me in case I was on the road and didnt have another car, so I went a replaced with something I thought I could used, however it needed to be charged first and I needed something immediate. So I went and got a different one, the kid that helped me was lost, I dont know much about cars but he sure wasnt help. I explained to them that the other one didnt work but that I would have to come back to return it so in the mean time I was getting a different one.. Key Word (return). Anyways, today when I go to the store to return the items, I was received by two men sitting behind the counter.. no welcome, no hello NOTHING!! When I approach to one of them I told them it was for a return and immediately the guy say those are not returnable.. all I say was see you freaking serious? Freaking!!!! Didnt use the word I wanted and the guy immediately went off telling me I didnt know him and that he wouldnt allow me to talk to him like that.. First of all if I would have feel welcome from the very beginning the interaction would have been much different. I was NEVER told that I couldnt return the merchandise even when I mentioned to the kid that the other one didnt work for my purpose and I was going to return it. No where in the receipt states that you cant return it. And I seen that this happened to other customers before. They just have the worse customers skills ever. Is not the customers fault you hate your job. And is sad to say that my own race are the one with the attitude here. I just moved here from west Palm and I can already see the difference in cultures.
Pedro Rentas on Google
Provided package quickly and undamaged
Maria E Sosa Chong on Google
You buy well there for your car, bilingual and friendly staff
System 666 on Google
Tremendous customer service, they went overboard, I don't remember the don who attended to me, but the don, sir, was very kind and they even gave me a discount. I left there happy.
Overall Rating
Overall Rating
( 283 Reviews )Write a Review
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