Coconut Mallory Resort And Marina By Kees Vacations

Jul 3rd, 2023

Very nice apartment, a little bit outside the main tourist area. Spacious rooms, big balcony, clean with everything you need. Friendly staff.
Jul 2nd, 2023

Jul 1st, 2023

Clean ,tidy and a lovely place to stay. Staff were also really helpful
Jun 22nd, 2023

I was required to give at least 1 star in order to be able to submit this review. I really give a big 0!! My husband and I stayed at Coconut Mallory Resort and Marina at the end of May. I found that the wifi was difficult at times to connect to and the TV/cable would lose sound. We didn't bother mentioning it to the front desk, b/c we were on vacation and disconnecting. Also, there were a few cockroaches that we had to get rid of each day that we stayed there, but as a Floridian and being on an island that happens. The day before we're leaving (in the afternoon) there was a knock on our door and a man said "maintenance" and opened the door to our room with his key. My husband and I were in the bedroom and my husband went out into the living area as the man was entering our room and started moving the curtain. My husband told him to leave and he said he wanted to get something, but my husband told him to leave the room. Btw, we were never informed that "maintenance" would be coming by and for what reason. We went out that same day around 6PM and when we walked by the room next to us, we saw a can of "roach bomb" inside the front door. When we came back that night at midnight, we walked into dead cockroaches all around the room and on the night stand. After the extermination from the room next us. I wanted to leave and find another hotel to stay in because we were obviously disgusted, but it was late at night and we were checking out the next morning. My husband removed all of the dead cockroaches himself. How do we know what we inhaled and what medical issues it may cause? It's incredibly disappointing because we had stayed there twice when we first met 8 yrs ago and there were issues that were shady back then, but nothing like this. The person(s) who decided that it was fine to spray the room next to our room, (most likely knowing that the dead cockroaches would be dispersed all over the floor) should be fired! This person / Management clearly didn't care to look in the system (or care at all) to see when we were checking out, because it was approved by someone and happened regardless of knowing that we were checking out in the morning. We emailed the Management Company about this and never heard back. Needless to say that we won't be returning.
Jun 17th, 2023