Playa Largo Resort & Spa, Autograph Collection

Hotel is in a beautiful location and has a beautiful pool. The room itself was very nice. However, it needed to be refreshed. Broken tile in the shower with pink mold that needs to be scrubbed. And the furniture was very very worn down. The bed and pillows were comfortable but I was shocked at the ripped and worn down chairs, considering that we paid almost $900 per night. Management didnt seem the least bit concerned when I expressed my disappointment over the ripped furniture in our room and dirty shower. Also very difficult to find chairs by the pool as people wake up very early to claim chairs and then leave their towels lying on the chair for the entire day, while they are out doing other activities. They also had smores every night from 8 to 9 PM but by the time we arrived every night at around 8:30 they were either out of chocolate or out of graham crackers. we enjoyed the food at all the restaurants and the beach side servers were wonderful. Hotel had live music throughout day and evening which was very nice.
Apr 9th, 2024

Apr 7th, 2024

Beware booking groups. Once a group is booked, Marriott will give you the run-around in changing your reservation. I just spent over an hour speaking to four different people none of whom could assist in correcting our travel dates.
Apr 7th, 2024

Great location
Apr 5th, 2024

first time taking the time to write a review, but the uncomfortable experience we had and the worst costumer service given to us needs to be told. There is a lady named Yolanda that works at the resort, she treated us so badly that she made us feel discriminated. She should not be part of the hotels industry with that attitude and rudeness towards hotel guests.
Apr 1st, 2024