Playa Apartments in Key Largo

Incredible apartments, the manager Deslyn is incredibly friendly and helpful! Best apartments for rent in Key Largo
Feb 4th, 2024

Thank you for the quick response to turning on the street lights. I feel much safer and appreciate the quick response.
Dec 21st, 2023

I was only looking at their website because they advertised their rentals as affordable. I make only 22000 a year as a cook in a restaurant. Affordable to someone like me is 600-800$ a month. Their price? 2,700$$ That is OUTRAGEOUS!! a good deal of the keys residents are in Hospitality. AND WE ARE MERCILESSLY BEING PRICED OUT OF OUR HOMES!! NONE OF US MAKE THE 80,000$ required to pay this MORTGAGE payment. This is OUTRAGEOUS FALSE ADVERTISING!!That was my rant. Have a nice day.
Dec 2nd, 2023

Honestly, if I could give them 0 stars I would! This is the worst costumer service you will ever experience from a company and on top of that they SCAM you. My husband and I called to ask for info on their apartments, they were so quick to tell us to fill out an application which by the way is about $800 for two people. We filled it out without ever being told that this was a LOW INCOME HOUSING PROPERTY. We didnt hear anything from their leasing office for about a month and when we kept calling them back to say we had already found a new place they told us, we had not been approved because we make too much money. We brought it to their attention that this was never told to us to begin with and that we never even received an email confirming that they had received our application. The girl that we were dealing with Deslyn was extremely rude and said she couldnt do anything about it and that our money would not be refunded. We got in touch with the manager of the property and it went down hill from there. He was even more rude than the first girl and he was nonchalant about the whole situation. He did not care to resolve the problem and he acted as if we were inconveniencing him. We got our money back from the bank as they noticed this company was already under investigation for other FRAUD cases but short after that Playa Apartments sent our balance to collections which we ended up paying for anyways to not have it ruin our credit. This place has done so much damage to my family without us even living there. Their offices are not even in Key Largo, so if you ever want to go in person theres no one ever there. They never answer their phone calls unless you press the button to direct you to lease an apartment for the first time and they are extremely rude and have 0 costumer service skills and consideration. BE CAREFUL WHEN DEALING WITH THESE PEOPLE. one way or another they will try to get your money and they wont give it back. That is part of their scam! Just think about it. This is LOW INCOME HOUSING and they charge $800 for two applications? How can a low income person even afford to apply to place like this? The worst experience ever!! Watch out!
Aug 23rd, 2023

Jun 3rd, 2023