Conviva Military Trail

Dr Egan. Is a great Doctor and very personable!
Feb 13th, 2023

Terrible!!! HOW MANY OTHER CASH PAYING PATIENTS ARE SUFFERING IN SILENCE???? Jessica the manager has zero compassion!!! They stopped taking cash payments, thereby leaving many patients to find a new Dr, who #1 takes cash & #2 will prescribe Ambien, or other controlled substances! I know Dr Barnville lost many cash patients, when they were bought by Conviva! I wonder if they were left to find a needle in the haystack Dr too???? Suffering in silence! No sleep for weeks on end!! Forced to stop taking medicine you should not stop taking cold Turkey! Disgraceful they did not have on hand other Drs to offer as a replacement! Jessicas advice, make appointments with other Drs, pay the $150 or whatever visit fee, to find out if they will prescribe the needed Meds or not!!! Possibly having to visit many, pay $150, only to be told no we do not prescribe that!!!! Livid and will take this further! Report to governing authorities etc! This is wrong on every level! Drs and their Managers are supposed to care. Oath to do no harm!
Dec 2nd, 2022

I have been a patient for over 20 years. The owners do not care. You have to be over 65 and have one of the few Medicare plans they accept. I am not over 65. They refuse to take cash. The place is a ghost town in the waiting room. Humana bought them out. Seems like a tax right off to me. It is just not me. I also hear it all over town from fellow doctors and pharmacies, let own long time patients.
Nov 22nd, 2022

We are beyond disappointed with the service that Conviva has been provided. We have been patients of Lancaster-Cope (and her amazing nurse, Renee) for several years. She is AMAZING and genuinely cares about her patients. Back in January, Conviva dropped our insurance, then picked it up again in June. I scheduled my annual physical (which took forever to schedule) and upon my arrival was told they no longer do blood work at this office, nor do they provide women's wellness checks (they cater to an older crowd). No biggie, both Renees are worth the inconvenience. I was sick a few weeks ago, was told Renee was booked a month or two out and I couldn't get into the office. Now I have an appointment schedule in four days and the office leaves a message to tell my they no longer accept my insurance. Again! Are you kidding me? Conviva, you are horrible and are ruining and amazing practice. Renee & Renee, if you go elsewhere, I pray to follow!
Nov 11th, 2022

Love my PC Dr. Egan. But the office staff is under trained and rude. Had to send papers to 3 different fax numbers. They never speak up when you ask, I had to yell at the girl to talk clearly and into the phone. If it wasn't for Dr Egan I would go somewhere else.
Nov 2nd, 2022