Home Services at The Home Depot

Always the best at Home Depot in Jensen Beach .
Mar 26th, 2024

Delicious as always !!
Feb 27th, 2021

I'm going to be blunt here, the store manager is a liar. She can feel free to comment back. We ordered a floor and wanted it installed. The flooring was special order so it took 3 weeks to get it delivered. Then 2 days to acclimate. Then we called to set install date and were told that they do not install a glue seam flooring. We were not told this at any time from them. We contacted the flooring manage, Christian, who told us to pick a new floor. We told them to come and pick up the floor and refund us our money. Christian personally showed up at my house to pick up the flooring and apologized for the screw up. Christian refunded our money for the floor but not the 108 bucks for the delivery. So we called corporate customer service who said we should absolutely get it refunded. Corporate customer service contacted the store manager who proceeded to lie to the customer service rep saying that they do install a glue seam floor but that we refused to pay the extra money for it. First lie. Then she told the rep that we had a linoleum floor that needed to be taken up also adding to the cost, second lie. The room has carpeting and is on a cement slab. After threatening to cease all business with Home Depot and cancel our card they refunded our 108 bucks. We then went to Lowe's. I will never again step foot into this store location because of the outright liar that the manager is. Maybe she should talk to Christian her flooring manager before speaking about something you know nothing about. I welcome her response on here to me and I'd be happy to provide photos of the room or have an in person conversation with her. I can't stand dishonest people. All over a measly 108 bucks. Pathetic.
Jun 13th, 2017