Farm Bureau Insurance

Horrible I dealt with 2 different ppl from their office in about a 2 weeks time...and was told I could get a policy and how much it was going to be. When I went to the office suddenly everything changed cause apparently in the last 2 years and owning 3 vehicles I used road side assistance for the truck one time and used RSA 2 times on a car I don't even own anymore I got rid of a year ago..farm bureau stated that a tow truck was considered a claim even tho I only broke down it was still "a claim " and denied me a policy since I had them 3 claims inside a 3 year window. And even tho I was rear ended last year and the claim is closed they tried saying it wasn't closed. I had to call my current insurance company and they even explained it was and then FB says well that makes 4 claims in 3 years denied again. So apparently they never did their research to start with or they wouldn't have been able to give me a quote...and just a heads-up any road side assistance ( even tho you pay monthly for it ) counts against you from locking your keys in your vehicle, to flat tire, tow truck useage,cracked windshield ect. FB told me to drop my road side assistance with my insurance company and to buy AAA...
May 12th, 2022

My vehicles and home have been insured by Farm Bureau for over twenty years. They've always made any claims ive had easy and quick. My insurance needs have been covered by them exceptionally through the years. What else can I say.
Oct 13th, 2021

April of 2021, Changes to my policy was made, and personal questions were asked about who lives in my home without me knowing or being present. Once I spoke with someone, I was told if my son works out of town for two weeks, by law, he lives there and he is to report where he now lives to the insurance company. Now he worked almost 2 months at this point, and he was told he needed to change his address from my house because he temporarily lives out of town. I have been with this insurance company over 20 years and we have never had anyone to question who lives in my home. I never knew that the people taking your money is suppose to ask personal questions, and why is it a concern to them? My son went to get a copy of his insurance card, and he was asked where he lives. Why does this matter to the receptionist? Someone tell me. He was told if he works out of town, then he needed to report that to the insurance company and he needed his address changed. I asked why does he have to change his address when he's working out of town, his property is to my house and that job is temporary. So yes, he will be staying there for 2 to 3 months then they relocate. Mind you, he car pools. So, does he have to report to his insurance company every.... single....time.... he relocates so they can make adjustments and changes to the insurance on the car? Someone help me. If I am moved from this insurance company it is because I feel in my spirit we are being mishandled and they think they are right for prowling in my business behind my back and making changes to my policy with out informing me. Now I got charged almost $200, for my son being added on my account for approximately 2 weeks for the new car, he was told to put a down payment of about $150, for some odd reason, pay the $40, membership fee, as well as pay me for $120, for his other vehicle being on my account. So, if they took the downpayment from him for the new car, WHY WAS IT TAKEN OUT OF MY ACCOUNT AS WELL? Can someone tell me if any of this is legal?
Jun 4th, 2021

Kevin and his staff are awesome@
Jul 14th, 2020

Apr 25th, 2020