The Vital Lotus

This is the first review Ive ever left anywhere, thats how you know its bad. Between cancelling my appointment without telling me so that I just showed up and waited, to then lying about sending a cancellation email with a refund, there is no place Id recommend less. Cant speak to the massage quality, but customer service is historically awful. Ive also called multiple times and no response. Its a shame because I live right down the road and was looking for a place to get regular therapy.
Mar 24th, 2024

Had such a great first experience. I found out last minute that I was going to have the day to myself and decided to treat myself to a last minute massag. Luckily for me I was able to get a same day appointment at the Vital Lotus. Tracy was amazing, she was so thorough with her deep tissue massage and amazing to talk to. I feel like I left with a brand new back and a new friend. I can't wait to go back. 10/10
Mar 14th, 2024

Mar 1st, 2024

Saw Wendy today and will continue coming in and seeing her every time! She was absolutely amazing and was educated on everything I had so much tension and sharp shooting pains in my shoulders and neck! I left feeling brand new! I will definitely rave about her and this place every single day! 10/10
Mar 1st, 2024

I booked an appointment for massage and facial, no one greeted me, I sat there for 15 minutes past my appointment and then called the number for the business and got voicemail. She never informed me she was going to be late and I was supposed to have a facial after my massage Meaning she was making me late for my facial. Very unprofessional, No care or concern for other peoples time ! Very disappointed!
Feb 19th, 2024