Rental Guys Property Management
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11250 Old St Augustine Rd #15
Jacksonville, FL 32257 - 904-254-2773
Hours
Chamber Rating
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Julia L cadet
If anyone looking for a company to take care of their property I recommend them. They are true what they said and get the work done.
Jan 17th, 2024 -
Dede Wieker
Shelley and her team have been managing my property for over a decade and just recently arranged the repairs and improvements to sell my property. They have always responded promptly and efficiently to address any issues that occurred over the years. These issues included getting a deadbeat renter out when they took over management of my property, taking care of getting new long term tenants when needed, repairs at the best prices and handled any issues with the HOA that came up. After the repairs and improvements were made they got me a cash offer in less than a month.
Nov 30th, 2023 -
Vickie Moller
One year ago, when I began working with Elliott and Shelley at Rental Guys, I wrote a very positive review based upon the initial service I received from them. Now, one year later, I can say from my experience that they have consistently met or exceeded all my expectations. Elliott has attentively, actively, and conscientiously worked hand in hand with me to secure an excellent and qualified tenant and to consistently maintain my property down to the detail, all from 1350 miles away! Every time I call, Elliott is there to patiently answer my questions; address my concerns; and, when needed, to take effective and decisive action on my behalf. Without a doubt, I could never have so successfully navigated this long-distance landlord-tenant relationship without the expertise and professional services rendered to me by Elliott and Shelley. Placing my rental property in the capable, experienced hands of the team at Rental Guys Property Management was indeed the best decision I could have made. Thank you for everything Elliott and Shelley!
Dec 28th, 2023 -
Patrick
Our move-out experience with Rental Guys Property Management has been a source of frustration and disappointment, prompting us to take legal action if this final attempt is not taken seriously. During our 2.5-year lease, we had no contact with the owner, leaving Rental Guys Property Management company to be our sole point of contact throughout the lease. During the time of move-out, approximately 3 months ago, we, as tenants, followed the move-out checklist to a T, which included hiring a professional cleaning company for our apartment move-out. Moreover, we hired a steam cleaning company to steam clean the carpets, underscoring our commitment to meeting our part of the lease agreement. Interestingly, we had to leave the premises because the owner wanted to sell the property. To our surprise, the owner is withholding 80% of our security deposit. Rental Guys Property Management chose to send us an e-mail attempting to justify their claims even though [Rental Guys] are not involved in this dispute. After reviewing the receipts and invoices, we found that we have wall damage because paint has a lifespan of 5 to 7 years in a rental property. No Florida Statute can justify the abovementioned remark. Moreover, they charged us for bent window slats, replacing the blinds on the back patio door and bedroom. Ill let the reader of this review do the math: charging us to repaint the walls of the condo and replace the blinds to allow the owner to sell their property. What is the result? Keeping 80% of our security deposit. For clarity, there were no holes and no anchors in the wall simply scuff marks, many of which were in the hall closet. Pursuant to Florida statute, we contacted the property owner to address the dispute. The owner refers us to the property management company. The property management company is saying that they are not involved which is leading to no resolution. This marks our final effort to request compliance with the law from Rental Guys and the return of our funds. It is crucial to note that Rental Guys Property Management is the licensed professional hired by the homeowner. Referring us back to the owner is an evasion of responsibility. In this final attempt for resolution, we are requesting the involvement of the Broker at Rental Guys; failure to do so will leave us no alternative but to proceed with legal action.
Dec 6th, 2023 -
Janice Self
Received very professional, friendly and awesome service! Thank you!
Oct 13th, 2023
Contact Info
- 904-254-2773
Questions & Answers
Q What is the phone number for Rental Guys Property Management?
A The phone number for Rental Guys Property Management is: 904-254-2773.
Q Where is Rental Guys Property Management located?
A Rental Guys Property Management is located at 11250 Old St Augustine Rd #15, Jacksonville, FL 32257
Q What is the internet address for Rental Guys Property Management?
A The website (URL) for Rental Guys Property Management is: http://rentalguyspropertymanagement.com/
Q What days are Rental Guys Property Management open?
A Rental Guys Property Management is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is Rental Guys Property Management rated?
A Rental Guys Property Management has a 4.3 Star Rating from 66 reviewers.
Hours
Ratings and Reviews
Rental Guys Property Management
Overall Rating
Overall Rating
( 66 Reviews )Julia L cadet on Google
If anyone looking for a company to take care of their property I recommend them. They are true what they said and get the work done.
Dede Wieker on Google
Shelley and her team have been managing my property for over a decade and just recently arranged the repairs and improvements to sell my property. They have always responded promptly and efficiently to address any issues that occurred over the years. These issues included getting a deadbeat renter out when they took over management of my property, taking care of getting new long term tenants when needed, repairs at the best prices and handled any issues with the HOA that came up. After the repairs and improvements were made they got me a cash offer in less than a month.
Vickie Moller on Google
One year ago, when I began working with Elliott and Shelley at Rental Guys, I wrote a very positive review based upon the initial service I received from them. Now, one year later, I can say from my experience that they have consistently met or exceeded all my expectations. Elliott has attentively, actively, and conscientiously worked hand in hand with me to secure an excellent and qualified tenant and to consistently maintain my property down to the detail, all from 1350 miles away! Every time I call, Elliott is there to patiently answer my questions; address my concerns; and, when needed, to take effective and decisive action on my behalf. Without a doubt, I could never have so successfully navigated this long-distance landlord-tenant relationship without the expertise and professional services rendered to me by Elliott and Shelley. Placing my rental property in the capable, experienced hands of the team at Rental Guys Property Management was indeed the best decision I could have made. Thank you for everything Elliott and Shelley!
Patrick on Google
Our move-out experience with Rental Guys Property Management has been a source of frustration and disappointment, prompting us to take legal action if this final attempt is not taken seriously. During our 2.5-year lease, we had no contact with the owner, leaving Rental Guys Property Management company to be our sole point of contact throughout the lease. During the time of move-out, approximately 3 months ago, we, as tenants, followed the move-out checklist to a T, which included hiring a professional cleaning company for our apartment move-out. Moreover, we hired a steam cleaning company to steam clean the carpets, underscoring our commitment to meeting our part of the lease agreement.
Interestingly, we had to leave the premises because the owner wanted to sell the property. To our surprise, the owner is withholding 80% of our security deposit. Rental Guys Property Management chose to send us an e-mail attempting to justify their claims even though [Rental Guys] are not involved in this dispute. After reviewing the receipts and invoices, we found that we have wall damage because paint has a lifespan of 5 to 7 years in a rental property. No Florida Statute can justify the abovementioned remark. Moreover, they charged us for bent window slats, replacing the blinds on the back patio door and bedroom. Ill let the reader of this review do the math: charging us to repaint the walls of the condo and replace the blinds to allow the owner to sell their property. What is the result? Keeping 80% of our security deposit.
For clarity, there were no holes and no anchors in the wall simply scuff marks, many of which were in the hall closet. Pursuant to Florida statute, we contacted the property owner to address the dispute. The owner refers us to the property management company. The property management company is saying that they are not involved which is leading to no resolution. This marks our final effort to request compliance with the law from Rental Guys and the return of our funds. It is crucial to note that Rental Guys Property Management is the licensed professional hired by the homeowner. Referring us back to the owner is an evasion of responsibility. In this final attempt for resolution, we are requesting the involvement of the Broker at Rental Guys; failure to do so will leave us no alternative but to proceed with legal action.
Janice Self on Google
Received very professional, friendly and awesome service! Thank you!
Overall Rating
Overall Rating
( 66 Reviews )Write a Review
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