Pieology Pizzeria, St. John's Town Center, Jacksonville FL

May 25th, 2022

Both of us got sick from eating here. Staff was super nice, pizza was just okay.
May 13th, 2022

Waited quite a bit of time for only one party ahead of us to be helped. Once they were done and we were next, all employees disappeared from behind the counter and were somewhere in the back for a little while. No pizzas were in the oven for quite a while, while several pizzas waited to be put in there. When you walk in, there's a sign advertising deep dish pizza. I ordered the deep dish and they told me they couldn't make it so I had to pick the pierise thick crust. When I paid, they asked for my name to go with my order. A little while later, a guy came by with a pizza that didn't look like mine and he asked if it was mine. I asked what name was on the order and he didn't know and walked away with the pizza. Turns out it was mine with BBQ sauce on top of it which I did not order. I had to go to the counter to ask what was on the pizza to figure out if it was mine and it was. They offered to make a new one but I didn't feel like waiting again so I took it. Unfortunately, the pizza was not fully cooked, and the crust was still pretty doughy. Overall disappointed that it took about 20 minutes to order, they did not have deep dish eventhough its advertised, my order was prepared incorrectly and was not even fully cooked.
Mar 26th, 2022

Perfectly portioned and delicious. I tried the regular and thin crust and they were both done the way you would expect. Super customizable and yummy, we will be returning here!
Feb 7th, 2022

The app wouldn't let me apply My rewards points. Went into the store and asked them to credit the amount. They have no idea what we're talking about, it was two 15 year old girls with nobody else running the whole place. They were delayed, our food was cold, they couldn't figure out how to run the register to use the rewards points to buy a spare salad. Nobody would respond to my emails through the website even though they keep sending reminder emails to use my reward points... which they will not register through the app to pay for your meal! Useless
Nov 26th, 2021