Smart Body Physical Therapy

I would give ZERO STARS if I could. I have no idea if their therapy is any good because they decided to no longer take Aetna as of April 23 2024, and didn't bother to tell me this 3 weeks ago when I called to make the appointment. They asked on that day what insurance I had and then told me "Yes sir, we accept Aetna", not bothering to tell me then that they were dropping Aetna coverage until I showed up for my appointment today. Which by the way, they charge $75 if you miss an appointment, but paid me nothing for wasting my time by taking off work for the non-appointment and all of the paperwork they had me fill out online. I was very excited to start my therapy with them and now I am completely disappointed at their lack of customer service. If you have Aetna insurance, don't bother with this PT center unless you want to pay out of pocket, which they tried to offer me before I walked out. I am sure the therapists are great, but I wouldn't know, because I didn't get past the front desk.
Mar 31st, 2024

Smart Body offers Hope in very specific situations where I didnt think there was hope. I would recommend them to everyone, they also offer physical therapy, they were a God sent to me
Mar 26th, 2024

Feb 7th, 2024

Wonderful staff, very informative. Clean, organized and welcoming.
Feb 5th, 2024

Amazing treatment! Friendly and knowledgeable staff. Timely . You couldnt ask for better treatment.
Feb 4th, 2024