Poochie Spa

Poochie Spa
  • Mandarin Pointe Shopping Center, 12200 San Jose Blvd #19
    Jacksonville, FL 32223
  •   904-886-7102

Hours

Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
7:30 AM - 4:00 PM
Sunday:
Closed
Monday:
Closed
Tuesday:
7:30 AM - 4:00 PM

Chamber Rating

4.6 - (111 reviews)
94
6
2
2
7
Read Our 111 Reviews

Chamber Rating

4.6 - (111 reviews)
94
6
2
2
7
  • Alyssa D

    My Great Pyrenees had an amazing experience here today 4/4/2023. After countless attempts at finding a groomer that works well with the breed we finally found the one! They have patience and are meticulous groomers! We will be making this our regular grooming spot for her!
    Apr 3rd, 2024

  • Schuyler Schmidt

    Take my little Shih Tzu, Griffin here, everytime. They always do a GREAT hair cut. My pup always comes out looking and smelling amazing. Pricing is the best too. Highly recommend them to everyone.
    Jan 31st, 2024

  • M Weaver

    Highly recommend! I have had great experiences with Leslie and Leah. I have an older dog and they are very caring, compassionate and accommodating. Very glad I found them.
    Jan 25th, 2024

  • Tyler Y

    UPDATE: AFTER THREE WEEKS AND MULTIPLE VET VISITS AND MEDICATIONS DOG STILL HAS 2 INCH OPEN WOUND FROM THIS GROOMER. SCARRING ON HIS JAW LINE WHERE HAIR WILL NOT FULLY GROW BACK STAY AWAY IF YOU ARE GETTING ANY TYPE OF CUTTING DONE ON YOUR DOG. DROPPED MY BLACK RUSSIAN TERRIER OFF YESTERDAY. I GAVE TWO SIMPLE INSTRUCTIONS. 1. DONT SHAVE HIS FACE. 2. DONT SHAVE HIS BEARD. PICKED HIM UP AND THEY SHAVED THE FRONT OF HIS FACE SO CLOSE IT IS SCABBED. THEY EVEN TOOK A CHUCK OF HIS EYEBROW!!!!! WHO DOES THAT?! DOG WAS UP ALL NIGHT WHINING. HIS ENTIRE BEARD WAS SHAVED TO THE SKIN. THEY DIDNT FOLLOW MY INSTRUCTIONS. PHYSICALLY HURT MY DOG. HE LOOKS TERRIBLE (how any groomer can think this is ok is beyond me). $203 Later and a big finger right in my face is what I feel like I got.
    Feb 6th, 2024

  • Olive

    I recently had my two senior (15&16yr) long haired chihuahuas groomed at Poochie Spa, what a wonderful experience we had. My chis long time groomer decided because of their fragile state they could no longer safely groom my little boy chi because his back legs were so weak, and he could not stand without assistance during the procedure. I was pretty disappointed that they made no attempt to even try to accommodate our newer special needs. I tried contacting several other groomers and a few vets, but they were all firm, if the dog could not stand alone they would not risk it. I ask them, what do you recommend, my pups still need basic grooming that I cannot do? But they had no answers. Wow, I couldnt believe this was turning into an issue, I mean even our aging and crippled pets need grooming, yet none of those professionals in this business were willing to help us out. Fortunately I took to Next Door and asked for help and someone recommended Poochie Spa. I immediately called them and spoke with Leslie. She listened to my situation and said theyd be happy to do my chihuahuas and with my assistance if I wanted. Which I was happy to assist. We arrived with my two little almost blind, deaf and half crippled chihuahuas, and these ladies could not have been more accommodating. Leslie kept asking me throughout the process is this ok, can he handle this etc.? I held Nicky during parts of the process so Leslie could get areas without Nicky having to put any weight on his back legs. I realize this was not a typical grooming session. And I appreciate sooo much the fact that rather than just going by set standards in the grooming business, Poochie Spa showed compassion for my little dogs health and needs, and by getting a little creative and thinking outside the box, they helped us. This is what I call extremely customer service friendly. Thank you again, we will be back!
    Jan 25th, 2024

Read Our 111 Reviews

About
Poochie Spa

Poochie Spa is located at Mandarin Pointe Shopping Center, 12200 San Jose Blvd #19 in Jacksonville, Florida 32223. Poochie Spa can be contacted via phone at 904-886-7102 for pricing, hours and directions.

Contact Info

  •   904-886-7102

Questions & Answers

Q What is the phone number for Poochie Spa?

A The phone number for Poochie Spa is: 904-886-7102.


Q Where is Poochie Spa located?

A Poochie Spa is located at Mandarin Pointe Shopping Center, 12200 San Jose Blvd #19, Jacksonville, FL 32223


Q What is the internet address for Poochie Spa?

A The website (URL) for Poochie Spa is: http://www.poochiespa.com/


Q How big is Poochie Spa?

A Poochie Spa employs approximately 2-5 people.


Q Is there a key contact at Poochie Spa?

A You can contact Lea Montello at 904-886-7102.


Q What days are Poochie Spa open?

A Poochie Spa is open:
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday: 7:30 AM - 4:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 7:30 AM - 4:00 PM


Q How is Poochie Spa rated?

A Poochie Spa has a 4.6 Star Rating from 111 reviewers.

Key Contacts

image
Lea Montello
Owner


Hours

Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
7:30 AM - 4:00 PM
Sunday:
Closed
Monday:
Closed
Tuesday:
7:30 AM - 4:00 PM

Ratings and Reviews
Poochie Spa

Overall Rating

Overall Rating
( 111 Reviews )
94
6
2
2
7
Write a Review

Alyssa D on Google

image My Great Pyrenees had an amazing experience here today 4/4/2023. After countless attempts at finding a groomer that works well with the breed we finally found the one! They have patience and are meticulous groomers! We will be making this our regular grooming spot for her!


Schuyler Schmidt on Google

image Take my little Shih Tzu, Griffin here, everytime. They always do a GREAT hair cut. My pup always comes out looking and smelling amazing. Pricing is the best too. Highly recommend them to everyone.


M Weaver on Google

image Highly recommend!
I have had great experiences with Leslie and Leah. I have an older dog and they are very caring, compassionate and accommodating.
Very glad I found them.


Tyler Y on Google

image UPDATE: AFTER THREE WEEKS AND MULTIPLE VET VISITS AND MEDICATIONS DOG STILL HAS 2 INCH OPEN WOUND FROM THIS GROOMER. SCARRING ON HIS JAW LINE WHERE HAIR WILL NOT FULLY GROW BACK STAY AWAY IF YOU ARE GETTING ANY TYPE OF CUTTING DONE ON YOUR DOG. DROPPED MY BLACK RUSSIAN TERRIER OFF YESTERDAY. I GAVE TWO SIMPLE INSTRUCTIONS. 1. DONT SHAVE HIS FACE. 2. DONT SHAVE HIS BEARD. PICKED HIM UP AND THEY SHAVED THE FRONT OF HIS FACE SO CLOSE IT IS SCABBED. THEY EVEN TOOK A CHUCK OF HIS EYEBROW!!!!! WHO DOES THAT?! DOG WAS UP ALL NIGHT WHINING. HIS ENTIRE BEARD WAS SHAVED TO THE SKIN. THEY DIDNT FOLLOW MY INSTRUCTIONS. PHYSICALLY HURT MY DOG. HE LOOKS TERRIBLE (how any groomer can think this is ok is beyond me). $203 Later and a big finger right in my face is what I feel like I got.

Business Response on Google Dec 20th, 2023
Tyler, You brought Drago in severely matted. The only way to remove the matt, and groom Drago was to shave him. His fur came off in one long, heavy and smelly piece. There is not any other way to do this regardless of the groomer that you choose. The irritation in areas on the skin is from lack of air flow to the skin because of the matting fur, this will clear quickly as the skin is now able to get air flow. If you would like to keep the hair longer on Drago in the future, you may want to consider regular brushing and grooming. It will greatly benefit the health and happiness of your pet. When I reached out to you to discuss this matter you were angry and repeatedly hung up on me and then refused to take my call. Deep down you know that this is not a fair review and it seems that of this writing, about half of your nine reviews (four) are one star. I should have known when you came in and complained about your last groomer that you said you were very unhappy with them. We took extra time and care to groom Drago, trying to please you. I hope that you are able to get your pet groomed regularly for his health and comfort and that you find a groomer that you are pleased with. Thank you for your business and good luck.

Olive on Google

image I recently had my two senior (15&16yr) long haired chihuahuas groomed at Poochie Spa, what a wonderful experience we had. My chis long time groomer decided because of their fragile state they could no longer safely groom my little boy chi because his back legs were so weak, and he could not stand without assistance during the procedure. I was pretty disappointed that they made no attempt to even try to accommodate our newer special needs. I tried contacting several other groomers and a few vets, but they were all firm, if the dog could not stand alone they would not risk it. I ask them, what do you recommend, my pups still need basic grooming that I cannot do? But they had no answers.
Wow, I couldnt believe this was turning into an issue, I mean even our aging and crippled pets need grooming, yet none of those professionals in this business were willing to help us out.
Fortunately I took to Next Door and asked for help and someone recommended Poochie Spa. I immediately called them and spoke with Leslie. She listened to my situation and said theyd be happy to do my chihuahuas and with my assistance if I wanted. Which I was happy to assist.
We arrived with my two little almost blind, deaf and half crippled chihuahuas, and these ladies could not have been more accommodating. Leslie kept asking me throughout the process is this ok, can he handle this etc.?
I held Nicky during parts of the process so Leslie could get areas without Nicky having to put any weight on his back legs.
I realize this was not a typical grooming session. And I appreciate sooo much the fact that rather than just going by set standards in the grooming business, Poochie Spa showed compassion for my little dogs health and needs, and by getting a little creative and thinking outside the box, they helped us.
This is what I call extremely customer service friendly.
Thank you again, we will be back!


Load More Reviews

Overall Rating

Overall Rating
( 111 Reviews )
94
6
2
2
7

Write a Review

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