Value Pawn & Jewelry

William and Romell Michelle retail associates at this location are amazing very good with customer service polite helpful and very knowledgeable will definitely shop here again
Apr 5th, 2022

Mar 30th, 2022

Great place great people. I got a good deal on a wood chipper and it works great .I will definitely go back for more items .Thank you
Jan 22nd, 2022

Michelle is the standard of customer service. If you go anywhere else you're losing. She's made a longterm customer out of me
Jan 19th, 2022

Worst customer service I have received at any value pawn. I have spent over $2500 on jewelry at various value pawns in the past two weeks. I go in, try on a ring and am unsure if I need to buy anymore, the lady says you can just put it on layaway. I am unfamiliar with their layaway plan so I ask if there is interest to which she replies no. However after making a small payment I get home review my receipt and it says $9 layaway fee. Lets call a spade a spade a layaway fee is the same thing as interest. I call the next day explain I was unaware of this and if I can come in and pay for the ring in full as I have the money and to get the $9 reimbursed or a discount taken off the ring to compensate for the $9 I paid on the layaway fee. The manager says no unfortunately there is nothing we can do. I express my profound disappointment and he says thank you for your call. I find this absolutely ridiculous as I mentioned before I really enjoy most value pawns and the way they run things. I will never be going back to this store, youve lost a good upfront paying customer. I hope the $9 was worth it!
Feb 6th, 2022