Sam Maimone - State Farm Insurance Agent

Rachel is the absolute best! She has offered some of the best offers State Farm had to offer and always keeps me updated on new offers. Not to mention every time I need something she is there whether its a payment, to help with mix ups or even a question. Shes been so great that Ive actually referred my husband and son to this agency and we all have State Farm products and specifically deal with Rachel now. Shes awesome!
Feb 20th, 2024

Communication with customers- 0 stars Ability to listen to customers- 0 stars Ability to follow legal protocols with the state - 0 stars One of the WORST State Farm agencies in the United States, i called with an issue after cancellation of my policy to only be hung up on & then forced to speak to the manager. Talked over & refused to accept responsibility on their end. Laughed at my complaint & only pushed all blame off on the other parties involved. I DO NOT recommend. Some helpful customer service tips.. 1. Dont hang up on the customer 2. Dont talk over the customer 3.Accept responsibility for your part 4. Help the customer Most issues in major corporations these days are that they refuse to accept blame, you definitely are not the major part of my issue but are definitely the ROOT CAUSE. Do better
Jan 25th, 2024

Brittany Ray was so helpful today over the phone. She setup a whole policy for me, and helped me save on my bill in no time. 10/10
Nov 29th, 2023

Regina provided multiple quotes and detailed information for auto and home. Previously had another State Farm agent and hesitant to find a new one but she was fantastic on my initial inquiry call. Highly recommend her and the agency.
Nov 29th, 2023

My rates were going up, but Sam sent a text warning me, I spoke with Britney. She was able to determine I had the wrong mileage selected, and not only did my rates not go up, they went down. Thank you so much for support.
Nov 9th, 2023