The Della Porta Group, Inc

Rude agent!!!
Mar 31st, 2024

This place is an absolute joke. I had an insurance agent located in Orange Park and I believe he retired and my policy was sold to this place a few years ago. My GL policy was due on December 22, 2023. I was out of town for the holidays and completely forgot to renew. Completely my fault. I realized what I had done on New Years Day. I called DPG on the 2nd and asked for Lauren, who is named on my emails. I was told she was at lunch and was asked if I could be helped. I told the woman my situation and she told me that my policy was actually with someone else in the office. What?!?! She got on the phone and I again explained what I had done. I offered to go to the office immediately and pay my premium for the year. I was informed not to do that bc she had to call the provider to see if they would still bind my policy. That was a week ago tomorrow and I havent heard back from her. I have secured a policy elsewhere at a lesser rate with a company that values my business. This place obviously doesnt need any new business so stay away. They dont have any time for you!
Dec 31st, 2023

Ihae had nothing but 5 star service from The Della Porta Group. Marion has been an exceptional representative for this company and could not have been more helpful. Especially during this time of the horrible storm Ian!!! Bravo to Marion and her company. A kind understanding knowledgeable person in a horrible crisis. Thank you Della Porta Group. Laurie Andrews and Donna and John Dimauro
Dec 16th, 2022

Poor customer service. Non-existent once they sell you a policy. Been requesting a copy of the policy multiple times and they all transfer you to each other and refuse to help. Poor, poor, poor.
Sep 11th, 2022

Mar 22nd, 2022