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      Cold Stone Creamery

      ( 342 Reviews )

      Cold Stone Creamery
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      Hours

      Friday:
      10:00 AM - 10:00 PM
      Saturday:
      10:00 AM - 10:00 PM
      Sunday:
      12:00 PM - 9:00 PM
      Monday:
      10:00 AM - 9:00 PM
      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      11:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.3 - (342 reviews)
      237
      41
      18
      11
      35
      Read Our 342 Reviews

      Chamber Rating

      Verified Member
      4.3 - (342 reviews)
      237
      41
      18
      11
      35
      › ‹
      • Tasha

        Great ice cream as always, but customer service is awful. We walked in and were greeted by one of the five people that was working. She also was the one that helped my son with his order, I wish I would have gotten her name because she wasnt the problem. The young lady that helped me seemed to be impatient with an attitude, the one that helped my husband seemed like they didnt want to be there and didnt want to make the order. We seemed rushed when we were trying to read the menu, the atmosphere was not inviting, very quiet and bland. Better customer service is definitely a need here, something that can be fixed. Ice cream was great though!
        Mar 23rd, 2024

      • Newton Knight


        Mar 22nd, 2024

      • Tarkea Shuman

        We got the banana pudding. It came with two little cookies a single inch banana. Taste is good just needs more topping. Ordered cookies and creams. Was told they dont have it but they can mix something together. They placed one cookie as the topping. Over all the ice cream is good just needs more toppings. And it was crowded needs to be a bit faster. The Oreo also wasnt not mixed well in the ice cream
        Mar 14th, 2024

      • Anthony Schmitz


        Feb 25th, 2024

      • Sayed Issac Hashimi

        My kids got to have Cold Stone.
        Feb 5th, 2024

      Read Our 342 Reviews

      About
      Cold Stone Creamery

      Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It

      Contact Info

      Questions & Answers

      Q What is the phone number for Cold Stone Creamery?

      A The phone number for Cold Stone Creamery is: (904) 379-5632.

      Q Where is Cold Stone Creamery located?

      A Cold Stone Creamery is located at 14035 Beach Blvd, Ste 107, Jacksonville, Florida 32250

      Q What is the internet address for Cold Stone Creamery?

      A The website (URL) for Cold Stone Creamery is: https://www.coldstonecreamery.com/stores/23481?utm_source=extnet&utm_medium=Yext

      Q What days are Cold Stone Creamery open?

      A Cold Stone Creamery is open:
      Friday: 10:00 AM - 10:00 PM
      Saturday: 10:00 AM - 10:00 PM
      Sunday: 12:00 PM - 9:00 PM
      Monday: 10:00 AM - 9:00 PM
      Tuesday: 10:00 AM - 9:00 PM
      Wednesday: 10:00 AM - 9:00 PM
      Thursday: 11:00 AM - 7:00 PM

      Q How is Cold Stone Creamery rated?

      A Cold Stone Creamery has a 4.3 Star Rating from 342 reviewers.

      Hours

      Friday:
      10:00 AM - 10:00 PM
      Saturday:
      10:00 AM - 10:00 PM
      Sunday:
      12:00 PM - 9:00 PM
      Monday:
      10:00 AM - 9:00 PM
      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      11:00 AM - 7:00 PM

      Ratings and Reviews
      Cold Stone Creamery

      Overall Rating

      Overall Rating
      ( 342 Reviews )
      237
      41
      18
      11
      35
      Write a Review

      Tasha on Google

      image Great ice cream as always, but customer service is awful. We walked in and were greeted by one of the five people that was working. She also was the one that helped my son with his order, I wish I would have gotten her name because she wasnt the problem. The young lady that helped me seemed to be impatient with an attitude, the one that helped my husband seemed like they didnt want to be there and didnt want to make the order. We seemed rushed when we were trying to read the menu, the atmosphere was not inviting, very quiet and bland. Better customer service is definitely a need here, something that can be fixed. Ice cream was great though!

      Newton Knight on Google

      image

      Tarkea Shuman on Google

      image We got the banana pudding. It came with two little cookies a single inch banana. Taste is good just needs more topping. Ordered cookies and creams. Was told they dont have it but they can mix something together. They placed one cookie as the topping. Over all the ice cream is good just needs more toppings. And it was crowded needs to be a bit faster. The Oreo also wasnt not mixed well in the ice cream

      Anthony Schmitz on Google

      image

      Sayed Issac Hashimi on Google

      image My kids got to have Cold Stone.

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      Overall Rating

      Overall Rating
      ( 342 Reviews )
      237
      41
      18
      11
      35

      Write a Review

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