Community First Credit Union

CFCU can NOT keep your money safe from RFID scammers, or anyone else from that matter. This is not a safe storage place for your money, nor a safe investment area. A more appropriate name is Couldn't F'n Care Union I have had 2 debit cards that are only used for bills be used and $0 was refunded to me, even after the Fraud department stopped the card due to obviously fraudulent activity. CFCU will contract the fraud investigation to a 3rd party which consists of an obese person asking you the same useless questions and you ultimately getting none of your money back. I've lost collectively over $250 and I don't use my debit card/acct for anything aside from bills - this is too much to not care about and consider a "it happens" error. This never happened with VyStar and they're god awful as well. Closed account and went to Chase across the street who set me up in 30 minutes, hopefully this bank cares for their customers and their money even slightly more than CFCU.
Jun 26th, 2023

The ladies in the loan department are wonderful. I enjoyed the experience working with them. The male teller(Michael) I think that's his name, was a different story. Told him I wanted to withdraw a certain amount. Treated me like I was doing something wrong. Asked why I needed the amount I was withdrawing. Continued to grilled me on my account even after verifying everything. Tried to get me a cahiers check after repeatedly telling him no. . I think it has something to do with me coming
Jun 24th, 2023

Ericka Woulard at the new San Jose branch is AMAZING. I had a really nerve racking situation with fraud in my account and not only did she get it fixed for me, she genuinely cared about me as a person during the process. She took the time to get to know me and that meant the world to me!!!!
Jun 12th, 2023

It was such a pleasurable experience to meet Deborah Green in your San Jose office. She helped me with all of the forms and it made it seem easy. I am glad that I stopped in to open an account with your company. I have met a new friend in Deborah and thank her for her time and support. Many thanks Karen Brown
May 25th, 2023

Erica was very professional and very friendly. Erica helped me to get my personal loan in a timely manner. I would definitely recommend her to my friends and family.
May 12th, 2023