Church's Texas Chicken

Do rude He/She at drive thru handle me food and it dropped. They wasn't accommodating just looking crazy. They also forgot to give me my complete order. Never again
Apr 9th, 2024

I have been eating Churchs Chicken since I was a child. I live in Gainesville, Florida and as an Adult I travel to Jacksonville mostly to the Normandy Blvd location, barely the one on 103rd due to Normandy is more familiar to me. I went on Sunday around 1:30 and asked for ALL LEGS with a 3 piece order. I was refused. Even after I offered to pay extra for what I asked for AND informing them I drive from Gainesville and hour & 45 minutes ONLY to get Churchs. I was still refused. Considering the distance driven as well as me OFFERING to pay more I should have received what I asked for I am the customer and who is paying for it. The old Staff understood this and gave me what I wanted. Which never went without gratitude shown as I would tip them EACH individually. These young children you have working there don't understand the gist of this and haven't seen enough or experienced enough to refuse Full Grown Adults from attaining what we ask for. I was highly upset and displeased with the blatant disregard for my request. If I visit this location again after driving almost 2 HOURS to get it Corporate will be my next call & I will have my camera video rolling to capture the refusal so I can Upload it on Tik Tok, Facebook Reels & Instagram and tag Kevin Lee a food rater & viral food connoisseur to see how viral this Establishment can be for refusing Patrons their requests. It doesn't come out of your Paychecks, but the food I'm buying is coming out of mine so give me what I kindly asked for Good Day. Sincerely, An overly DISSATISFIED Customer.
Apr 6th, 2024

Mar 30th, 2024

Mar 19th, 2024

They are nasty group of people, I came in with my nephews that just lost their dad and they wouldn't even acknowledge us ..dude look at where u are,wonder y...
Mar 13th, 2024