Synovus Bank

i was trying to gey a written statement and they denieed to do it because it wil take them to do research and it will be a long time. bank was empty and they were not doing anything at all .
Jan 8th, 2023

There were two tellers. The new teller was unenthusiastic during my initial transaction through the drive through. After coming inside for a second transaction, the same teller just stared at me as I got my credentials ready. I had to greet her first. The second teller was not knowledgeable and didnt answer my question after seeing the new teller couldnt. The second teller is always dry and judgmental when I visit this branch. It took me asking the manager questions to get good service. Bring back the teller who greeted me by my last name before presenting my ID.
Sep 24th, 2022

Mar 14th, 2021

Black lady at drive through window is extremely RUDE. If you don’t like your job QUIT don’t take it out on others.
Jul 1st, 2020

We visited Synovus Bank recently and opened 2 accounts with Mary Waters. We could not be more pleased with the friendly and welcoming service we received. We were looking for a friendly bank to do business with and I think we found it in Synovus. Thank you Mary! EDIT: I have edited my review lower not because of the local bank employees, but because of Synovus Bank methods of doing business. Most of the local employees were great. As far as Synovus Bank goes, I don't know how they stay in business. You are treated like a criminal. After opening accounts I went to the drive thru to deposit a check. Instead of being pleased with my money, I waited for approx. 10 minutes for the teller to give me a printed form telling me I could not withdraw the money for a certain number of days. They pay little interest on your savings or checking, and their loan rates are high. We closed our accounts and have moved on. Synovus needs to be more customer centered.
Feb 17th, 2020