SouthState Bank
-
1325 Hendricks Avenue
Jacksonville, Florida 32207 - (904) 348-3100
- Website
Hours
Chamber Rating
-
Amelia West
Jan 21st, 2023 -
Brad Martin
Dec 20th, 2021 -
Kurt Stein
If anybody is ever thinking about getting a mortgage through CenterState Bank, save yourself the time and headache. They were my only option a few years ago when I couldn’t get a traditional Fannie Mae or Freddie Mac mortgage, and I was forced to go the portfolio loan route. Long story short, CenterState seems to be a completely incompetent bank. Horrible customer service not only from my loan officer, but from almost every staff member I’ve been in contact with over the last 2 years. They don’t even have an online portal to pull statements and tax docs, and I physically have to drive to the branch every time I need anything. Today, I waited for 30 minutes to receive tax documents and statements, and the employee told me that she couldn’t help me because everybody at the bank was in a meeting, and blamed it on Covid. I’m sorry but Covid isn’t an excuse for poor service. How does a bank of this size operate like this? It’s 2020!
Jun 26th, 2020
About
SouthState Bank
Come visit us at our San Marco branch in Jacksonville, at the corner of Hendricks Avenue and Nira Street, across from Advanced Dermatology. As a leading regional bank in the Southeast and one of Forbes “Best-In-State†banks, we’re committed to helping our customers find their success. With a robust suite of products including checking and savings accounts, mortgages, wealth management, and commercial and small business loans and solutions our bankers are here to help tailor a solution to fit your unique needs. This paired with our convenient ATMs, online banking and mobile app, means you can bank conveniently anytime, anywhere. This is banking at its best. This is banking forward.
Contact Info
- (904) 348-3100
- (904) 421-3750
- [email protected]
- Website
Products
- Safe Deposit Box
- Checking Accounts
- Savings Accounts - Money Markets
- CDs
- IRAs
- Credit Cards
- Credit Lines & Loans
- Small Business & Commercial Banking
- Business Loans
- Car Loans
- Home Equity Line of Credit (HELOC)
- Mortgages by Appointment
- Investments by Appointment
- Trust Services by Appointment
- Cash Flow Management by Appointment
Questions & Answers
Q What is the phone number for SouthState Bank?
A The phone number for SouthState Bank is: (904) 348-3100.
Q Where is SouthState Bank located?
A SouthState Bank is located at 1325 Hendricks Avenue, Jacksonville, Florida 32207
Q What is the internet address for SouthState Bank?
A The website (URL) for SouthState Bank is: https://www.southstatebank.com/global/location-detail/632/1325-Hendricks-Avenue?utm_source=listings&utm_medium=local&utm_campaign=yext
Q What days are SouthState Bank open?
A SouthState Bank is open:
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Q How is SouthState Bank rated?
A SouthState Bank has a 5.0 Star Rating from 2 reviewers.
Hours
Ratings and Reviews
SouthState Bank
Overall Rating
Overall Rating
( 2 Reviews )Amelia West on Google
Brad Martin on Google
Kurt Stein on Google
If anybody is ever thinking about getting a mortgage through CenterState Bank, save yourself the time and headache. They were my only option a few years ago when I couldn’t get a traditional Fannie Mae or Freddie Mac mortgage, and I was forced to go the portfolio loan route. Long story short, CenterState seems to be a completely incompetent bank. Horrible customer service not only from my loan officer, but from almost every staff member I’ve been in contact with over the last 2 years. They don’t even have an online portal to pull statements and tax docs, and I physically have to drive to the branch every time I need anything. Today, I waited for 30 minutes to receive tax documents and statements, and the employee told me that she couldn’t help me because everybody at the bank was in a meeting, and blamed it on Covid. I’m sorry but Covid isn’t an excuse for poor service. How does a bank of this size operate like this? It’s 2020!
Overall Rating
Overall Rating
( 2 Reviews )Write a Review
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