Sew True Alterations

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Chamber Rating

4.8 - (136 reviews)
125
2
3
1
5
Read Our 136 Reviews

Chamber Rating

4.8 - (136 reviews)
125
2
3
1
5
  • Charity Y

    Great experience! The dress came out perfect, and the woman who altered it was so nice and sweet.
    Apr 6th, 2024

  • Andrea Cole

    Georgeta and Lily, owners of Sew True Alterations are Simply the BEST!!! Most definitely 5 STARS from the moment you walk through their door with your special alteration needs. I have found them to be very professional, talented, friendly and honest over the many years I have worked with them. Just yesterday, I picked up my mother of the groom evening gown that Georgeta worked tirelessly on replacing numerous tiny glass cylinder beads that had fallen off. She had to sew them on by hand and intricately place them so that they would blend into the existing pattern to look as though they were never missing. Georgeta once again worked her gifted magic so beautifully!!!! She assured me that she would be able to do this challenging artistic task for me and I would be very pleased- which I am!!!!! . In addition to the one by one replacement of the beading she also had to take this same Mac Duggal designer gown apart and re-make it so it would fit me so nicely as if it were custom made for me from the start! Her finished work is gorgeous!!!! Im beyond thrilled and so very happy with Sew True Alterations over and over again! It feels wonderful to have the highest level of trust and confidence that I do in them. Thank you ladies for being you!!! Amazing in every way!!! Andrea Cole
    Apr 4th, 2024

  • annette anderson

    I highly recommend Sew True Alterations. They are the most professional and skilled alterations specialists in the Jacksonville area. I use them exclusively for easy as well as complicated alterations.We're lucky to have them.
    Mar 31st, 2024

  • Kaitlyn Curran

    The lady that I brought my prom dress from recommended me this place and said they were the best place. I disagree completely. The staff was very rude. When talked to on the phone they asked when the prom was and didnt say any problem with the date. When I went today for my appointment, she already seemed not interested to do it before even opening the bag to see the dress. Then when opened the back and saw there was beadwork she quoted me 250 dollars just to get it hemmed (without the shoulder piece I needed fixed also) and said she has to take off every bead individually, there would be glue residue on my dress, and that it was hard. I then made a comment about how the lady I brought my prom dress from made it sound simpler than that and she said well she only tried to sell it she doesnt care bc she doesnt do the alterations. I also needed my shoulder to be taken up and some off, and she seemed like that also was too difficult for her. I tried on the dress and she admitted that I did need some taken off the shoulder and bottom. I then put back on the dress and she said you can shop around if you want and we asked if she had any availability if we wanted to come back and she said No we dont Im booked up and Im getting my eye done and will be gone for 2 weeks. The crazy part is when she asked what day prom was she didnt care over the phone, but then she said it wasnt enough time. The customer service isnt good. I would go to a different place if I were you.
    Mar 18th, 2024

  • Rose

    I had great experience and got the clothing back very fast. I highly recommend this shop for any alterations needs.
    Feb 17th, 2024

Read Our 136 Reviews

About
Sew True Alterations

Sew True Alterations is located at 929 3rd St N in Jacksonville Beach, Florida 32250. Sew True Alterations can be contacted via phone at 904-885-2442 for pricing, hours and directions.

Contact Info

  •   904-885-2442

Questions & Answers

Q What is the phone number for Sew True Alterations?

A The phone number for Sew True Alterations is: 904-885-2442.


Q Where is Sew True Alterations located?

A Sew True Alterations is located at 929 3rd St N, Jacksonville Beach, FL 32250


Q What is the internet address for Sew True Alterations?

A The website (URL) for Sew True Alterations is: https://sew-true-alterations.business.site/


Q What days are Sew True Alterations open?

A Sew True Alterations is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed


Q How is Sew True Alterations rated?

A Sew True Alterations has a 4.8 Star Rating from 136 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Ratings and Reviews
Sew True Alterations

Overall Rating

Overall Rating
( 136 Reviews )
125
2
3
1
5
Write a Review

Charity Y on Google

image Great experience! The dress came out perfect, and the woman who altered it was so nice and sweet.

Business Response on Google Apr 6th, 2024
We are glad you liked our work! Thank you, Charity!

Andrea Cole on Google

image Georgeta and Lily, owners of Sew True Alterations are Simply the BEST!!! Most definitely 5 STARS from the moment you walk through their door with your special alteration needs. I have found them to be very professional, talented, friendly and honest over the many years I have worked with them. Just yesterday, I picked up my mother of the groom evening gown that Georgeta worked tirelessly on replacing numerous tiny glass cylinder beads that had fallen off. She had to sew them on by hand and intricately place them so that they would blend into the existing pattern to look as though they were never missing. Georgeta once again worked her gifted magic so beautifully!!!! She assured me that she would be able to do this challenging artistic task for me and I would be very pleased- which I am!!!!! . In addition to the one by one replacement of the beading she also had to take this same Mac Duggal designer gown apart and re-make it so it would fit me so nicely as if it were custom made for me from the start! Her finished work is gorgeous!!!! Im beyond thrilled and so very happy with Sew True Alterations over and over again! It feels wonderful to have the highest level of trust and confidence that I do in them. Thank you ladies for being you!!! Amazing in every way!!!
Andrea Cole

Business Response on Google Apr 6th, 2024
Your feedback brought us much joy. Thank you, Andrea! ❤️

annette anderson on Google

image I highly recommend Sew True Alterations. They are the most professional and skilled alterations specialists in the Jacksonville area. I use them exclusively for easy as well as complicated alterations.We're lucky to have them.

Business Response on Google Apr 2nd, 2024
Thank you very much, Annette! We are happy to service you.

Kaitlyn Curran on Google

image The lady that I brought my prom dress from recommended me this place and said they were the best place. I disagree completely. The staff was very rude. When talked to on the phone they asked when the prom was and didnt say any problem with the date. When I went today for my appointment, she already seemed not interested to do it before even opening the bag to see the dress. Then when opened the back and saw there was beadwork she quoted me 250 dollars just to get it hemmed (without the shoulder piece I needed fixed also) and said she has to take off every bead individually, there would be glue residue on my dress, and that it was hard. I then made a comment about how the lady I brought my prom dress from made it sound simpler than that and she said well she only tried to sell it she doesnt care bc she doesnt do the alterations. I also needed my shoulder to be taken up and some off, and she seemed like that also was too difficult for her. I tried on the dress and she admitted that I did need some taken off the shoulder and bottom. I then put back on the dress and she said you can shop around if you want and we asked if she had any availability if we wanted to come back and she said No we dont Im booked up and Im getting my eye done and will be gone for 2 weeks. The crazy part is when she asked what day prom was she didnt care over the phone, but then she said it wasnt enough time. The customer service isnt good. I would go to a different place if I were you.

Business Response on Google Mar 17th, 2024
Dear Kaitlyn,We're truly sorry if our service didn't meet your expectations.Here at Sew True Alterations, we offer clear and upfront advice about the work required, particularly for delicate tasks like beadwork alterations. Our goal is to prevent any surprises regarding costs, or the timeframe needed. When we commit to a deadline, we always respect it.Estimates over the phone can sometimes differ from those given in person. It's only upon physically seeing the clothing article that we can accurately assess its complexity and the detailed work it requires. For your dress, the alteration included heating the beads one by one, taking them off also one by one and only then altering the dress, with a very high risk of white marks remaining where the beads had been glued. Such complex work demands a significant amount of time and precision and is a process we couldn’t fully evaluate over the phone. Additionally, as mentioned during your visit, an upcoming eye surgery will unfortunately take one of our key team members away for two weeks.We are committed to providing transparent feedback and maintaining the high quality of our alterations for every project. We value your feedback and hope to serve you better in the future. Thank you for your understanding.

Rose on Google

image I had great experience and got the clothing back very fast. I highly recommend this shop for any alterations needs.

Business Response on Google Mar 7th, 2024
Thank you very much, Rose, for your kind feedback. 🤗

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Overall Rating
( 136 Reviews )
125
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5

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