Beaches Jet Set Pets

Kelly Challberg _{on Google}

Jan 6th, 2024

Five stars for Jet Set Pets! As first-timers to dog boarding, we were naturally apprehensive, but Jet Set Pets made the experience seamless and worry-free. From the very first interaction, their team was incredibly responsive, answering all our questions and easing our concerns. The staff were not only friendly but also showed genuine care and affection for our furry family member. We were particularly impressed with the cleanliness of the facilities, ensuring a healthy and safe environment for all pets. It's clear that Jet Set Pets goes above and beyond, and our dog returned home happy and well-cared for. We couldn't have asked for a better boarding experience and highly recommend them to any pet parent!

Jeanne Moore _{on Google}

Jan 3rd, 2024

This place is super great. We use them to board & bath our dog. They lshower him with love & kisses,

James Stahlman _{on Google}

Dec 17th, 2023

Once again a great experience for both pups

Delaney Bottoms _{on Google}

Jan 28th, 2024

Im not sure if I would come back here again. I should have noticed something was wrong when my dogs had to be slid across the floor to go back with whoever was checking them in. They dont even act like that at the vets office. I dropped my dogs off February 1st, thinking they would have a good experience. Upon arrival, I asked the girl at the check in desk if I could see the facility. She only let me see where the dogs would sleep, but would not let me see the play area. The excuse she made was that it may upset my dogs to see me. At this point, my dogs are already upset. Mind you, this is my first time at this facility and first time boarding my dogs. You would think they would want you to feel comfortable leaving your dogs there. Okay whatever, I just brushed it off.
Fast forward to today, Sunday, I came in early thinking I could avoid the $15 charge per pet for late pickup if I picked up my dogs by 11am. Well when I get there, Im having a normal conversation with the two girls hanging out in the front, while another girl goes to get my dogs. They are telling me how sweet my dogs are and that my dogs were giving them lots of kisses. All of a sudden, one of the girls says by the way I just wanted to let you know we are normally closed on Sunday at this time and that door is normally locked. Okay? The website is contradicting. It list the times they are open for check-in and check-out, but the paragraph following makes it seem like they are open for check-in/out Saturday AND Sunday 9-11 AND 3-5. Then, the other girl comes out with my dogs and hands me a paper saying Im going to owe money because the food wasnt prepackaged. Both dogs had an individual bag of food, enough for all days, with a 1/4 cup scoop included (this was shared with the girl at check-in and she did not say anything about it). She also forgot to give me back their navy blue canvas bag until I reminded her that they had a bag they came with. I got weird vibes and should have went with my gut feeling at check-in, but decided to give it the benefit of the doubt due to the 5 star reviews. Im left feeling indifferent about my experience.
Edited to add an additional 2 stars: The manager called me and we have resolved this issue.

Margaret Tyer _{on Google}

Dec 6th, 2023

We sent our 2.5 yr old. Vizsla to Jet Set University for their board and train and we brought home such a well behaved pup! Chanin and her team did an amazing job with our dog! I cant believe the changes in just a few weeks. Before his board and train, we couldnt walk him without constant pulling and reactivity, he was always anxious, and had a very difficult time sitting calmly at coffee shops and restaurants without whining and barking. We just werent able to bring him out anywhere and thats something that was really important to us. Weve only had him home a week since the board and train and his personality hasnt changed a bit- hes the same old goofy pup, but he is so well mannered and has a confidence in him that weve never seen before. He walks in heel, has excellent recall, and enjoys sitting calmly in place whether inside or outside the house. Weve brought him to so many places this week, just to show him off! :)
We cant thank you enough for all that youve done for Wailer and our family.