The Cove at Marsh Landing

Horrible health care. The residence is a hotel style and lovely especially now with the new upgrades. The chef and the food is good. The medical staff is horrible. Larissa is the medical director and she is incompetent, uncaring, and lies to cover her failures. Most of the staff in that department is lazy and uncaring. They fail to interact with the residents and fail to keep up with issues. They do not answer questions in a timely manner or not at all. I would not suggest this place for anyone who has any kind of health issues. When we signed up for my friend to live there she was assured of certain programs that were important to her which are religion. No such programs exist. I attended a residents session with the staff members and Larissa came late and left early. Many residents had the same complaints about the medical and caregiver staff. It seems to me that more emphasis should be on medical and caregiving. While I was in my friends apartment I heard screaming and yelling and help help help for at least 10 minutes before anyone arrived. But my friend first moved there she was given a button for emergencies which did not work. The residents said they had the same issues
Jul 15th, 2021

Residents at Ashford Court are ALWAYS on the GO! Stephanie, Todd, and Mimi plan out of this world excursions for the residents. The staff holds a resident council meeting and she really listens to what the residents that live there want on their calendar. In dietary, Joan takes particular care for every new resident's routine of nutrition. Everyone at Ashford goes above and beyond to help each resident live their best life! Five stars all the way around!
Dec 7th, 2019

My mother in law was here for over a year and we were very happy. The staff was loving and we were very happy with her care.
Jan 5th, 2019

We recently moved my father in law to Ashford Court. Suzanne Simon, the Director of Sales and Marketing, was so helpful and accomodating to us during this transition. She was very informative and comforting to him. The staff has been wonderful making him feel welcome and the facility is very pleasant, clean and full of friendly faces! He feels at home! We are all pleased with his relocation!
Oct 29th, 2018

Ashford Court has a dedicated and compassionate team that genuinely cares for their residents and their families. They love what they do and love those they serve.
Oct 9th, 2018