Publix Pharmacy at Holly Hill

I have been Coming to the hollyhill publix since i've been a little girl and i'm pushing 40 ..My whole family comes here including my mother that is 68! The pharmacy staff and the pharmacist has always been extremely rude in the last year ! Like she doesn't want to be at her job and the pharmacy technicians have the same attitude. Like we are inconvenienceing the pharmacist and the pharmacy technician to fill prescriptions.. The people who work in the store are wonderful And I give publix alot of money so dose my whole family which is a big family . But still will not return there because the pharmacy staff is horrible ! If I could give the pharmacist and the pharmacist technicians 0 stars I would!
Jan 6th, 2024

The pharmacist and the pharmacy technicians are always rude and condescending.
Dec 17th, 2023

Im honestly not sure of the name of the Pharmacist at my local Publix Supermarket in Holly Hill and will update this review with a name as soon as I hear back from cooperate. Maybe its Kim, because I see a similar review to this one. I was asking for a prescription to be filled one day early so my husband and I could get on the road early Sunday morning for our vacation to visit his parents in Destin, Fl. One Day!! Day 28. Instead I was shamed (basically a backhanded comment implying abuse) being told I should have medicine left. I did, but not over one weeks worth and not something I want to concern myself with on vacation. There was no reasoning with her. I was then told they would be ready at 12:00 on Sundaythe next day, so I asked if they could be ready first thing. I was told they open at 11:00, and I could come in at 11 and stare at her for an hour. Wow. How professional. Im a college educated business owner and would never speak that way to a customer. The way I was treated was disgraceful. I called another Publix and told that Pharmacist about what had happened, she looked at my information and saw Ive never asked for an early fill and had them ready for me within 20 minutes. I hope the pharmacist at the Holly Hill Publix and her God complex reads this. Her customer service is UNACCEPTABLE. Her accusations that I abuse my medicine & should have leftover medicine and the nasty comment that I could come and stare at her while waiting will not be tolerated by me. Ive contacted the store manager, corporate office and will not relent until she is reprimanded and I received an apology. Doctors prescribe medications for their patients as they know their patients history and what is working for said patient. A Pharmacists job is to fill the prescription. I am a good customer and person that has never asked for an early fill and should not have been spoken to that way and shamed as if I have a drug problem. There will be extenuating circumstances that occur in life. Im grateful to the kind pharmacist at the other Publix who filled the prescription. It is bright and early Sunday morning and we are heading out for vacation. Im thankful I wont have to wait until 12:00 to get on the road or arrive at 11:00 to stare at a narcissistic pharmacist with a bad attitude. Anyway, its a beautiful day and we are excited to see our family. I truly believe that you reap what you sow.
Feb 7th, 2023

I have had several unpleasant encounters with an extremely rude pharmacist at this particular location.
Dec 15th, 2022

I love this pharmacy. Always polite and helpful and I never have to wait.
Jul 10th, 2022