Univista Insurance

(Translated by Google) This was my first experience buying vehicle insurance and I couldn't be more disappointed. Lack of information, exaggerated increase in the value of the policy for no reason, collection errors and deplorable customer service. Today I was attended by a man who leaves much to be desired and with a total lack of culture did not let me speak, and without having any knowledge on the subject that I needed, he began to yell on the phone as if he were in his house and finishing off telling me that I was no longer a client of "him" giving me to understand that that's why he could talk to me however he wanted. This type of characters should not serve the public since they do not have the necessary education for it; They should choose their employees much better and take care of their customers, who are the reason for their business. One star is too much! (Original) Esta fue mi primera experiencia adquiriendo un seguro para vehculos y no puedo estar ms decepcionada. Falta de informacin, incremento exagerado del valor en la pliza sin ninguna razn, errores de cobro y una atencin al cliente deplorable. Hoy me atendi un seor que deja mucho que desear y con una falta total de cultura no me dejaba hablar, y sin tener ningn conocimiento sobre el tema que yo necesitaba, comenz a gritar por el telfono como si estuviera en la casa de el y rematando diciendome que yo ya no era cliente de el dndome a entender que por eso me poda hablar como le diera la gana. Este tipo de personajes no deberan atender pblico ya que no poseen la educacin necesaria para ello; deberian escoger mucho mejor a sus empleados y cuidar de sus clientes que son la razn de ser de su negocio. Una estrella es demasiado!
Mar 11th, 2023

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Feb 23rd, 2022

Feb 16th, 2021

Dec 8th, 2019