South Ocean Suites

Feb 11th, 2023

This was a terrible experience... First, check-in took about an hour as the manager/owner who sat behind anonymity demanded copies of my credit card and identification; although we were physically standing there, with the cards. Digital copies should be required before payments are processed, not after reservations are confirmed! Secondly, there is no parking! Not even handicap parking (according to the receptionist)! And, although owners have assigned spots, this owner has not made the parking space available for renters, therefore, we were directed to the parking garage to pay an attendant. When we arrived at the garage, the attendant would not accept cash and stated he would use his cell phone to process the payment! We did not feel comfortable with the process, so we again asked about handicap parking. The attendant stated he had no knowledge of any handicap parking. So, we parked about 2 blocks away on the street. Thirdly, upon entrance, the condo seemed okay. But, there were deeper issues: (a) The space was not santitized, there were stains on surfaces like the dining table, chairs, and bathroom sink that simply needed to be wiped away. (b)There were small pubic-looking hairs in the bathroom sink and hair in the refrigerator. (c) The bed was very low to the ground and had a single mattress. (d) We got very little sleep because it felt like we were being watched all night. (e) And, even with light music playing we could hear every little sound from the residents above and next door. (f) This condo is not a beachside condo as it appears in the pictures, it's located before you drive over the bridge that takes you to A1A and the beach. Ultimately, this was not a luxurious, relaxing experience and I strongly recommend you book with a reputable hotel chain along the beach instead.
Oct 29th, 2022

Wonderful Place Besides Patio Had Cake On Floor..
May 27th, 2022

May 7th, 2022

Alas - one needs to leave a star. There are no stars who work for South Ocean Suites. I thought Stephen was a star but he completely and totally lied from us. My heavily pregnant wife and I went to their "suite" and it was *nothing* like in pictures. We asked to be placed on a lower floor, but the view was totally different and the room was 10x crappier than it looked in pictures (had a broken fridge for example). They also lied about the free parking - it was on-street and hardly free as you would need to pay when you get towed. We thought Stephen was our savior, but unfortunately he was anything but. He said we would get a refund. We left promptly and paid for a more expensive hotel. When we got home they said: loljkjk, and refused to provide our refund. They are thieves and liars and you should avoid them like COVID-19.
Mar 28th, 2022