Premier Dental Team

BUYER BEWARE…Dealing with the Premier Dental Team has been the worst experience of my life; and that’s saying a lot coming from someone whose home and all their possessions burned to the ground in a house fire! I have worn a partial upper denture since I was injured in an accident as a teen-ager, sixty years ago. So, I have seen multiple dentist and specialists. My experience with Premier started with a tooth cleaning by an incompetent assistant that left me in tears with my mouth and gums bleeding for an hour. That has never happened before in my life. Then we were give the famous dental Treatment Plan to the tune of $12,000 to pull six teeth and make a full upper denture. I was told that it would take several months (up to six) for my mouth to heal, the bone grafts heal and the gums to reshape. I was then told that I would get a temporary partial denture to use during the healing process. This denture never fit so that I could eat with it. The assistant that took the mold for this denture hod to do it it SIX times before she ever got it right, It fell out of my mouth getting in our car the first time I wore it and partially chipped. It had to be repaired. I returned several times to have it adjusted but it never fit. On each occasion I was told it was only a temporary fix until my gums re-shaped and to just be patient. There was never any mention of our having to pay for another final denture or that the bill was going to increase. At my last visit they did the mold for the final denture, and we were presented with a bill for $2400. This was the first mention of having to pay twice to get a denture which may or may not have fit. My husband called early the next morning and cancelled the denture and told the woman our understanding that the “temporary denture” was never intended to ne a final denture, like we were then being told it was. She was going to talk to Dr. Para and get back to us, which she never did. I should mention that I had a raging infection in my mouth from the time of the traumatic cleaning until I quit seeing Premier. After paying some $12,000 I am left with a useless temporary denture that doesn’t stay in my mouth and I can’t eat with. So, now after 8 months, I will have to go somewhere else and pay for a decent denture that is actually worth the money; a difficult task for a 79 year old couple on a fixed income! So far I have checked with three other clinics and none of them charge $2400 to fit me with an upper denture. Unless you have recently won a lottery and have money to throw away, I would suggest you look elsewhere before you go to Premier Dental
Apr 26th, 2024

Wonderful cleaning today with Andrea.
Mar 30th, 2024

Just had my 2nd upper arch surgery performed by Dr. Craighead. Hes so fantastic. It was a very involved procedure, almost as much as the first surgery. Dr. Parra took some X-rays and checked everything out when he was finished. Im finally making some real headway in this long process. All the pain and waiting will be so worth it in the end. I think Dr. Parra and Dr. Craighead are at the top of their professions. The rest of the staff is very friendly and knowledgeable. The office and patient rooms are super clean. I highly recommend for whatever your dental needs are.
Mar 17th, 2024

Always pleasant and they do a great job.
Mar 5th, 2024

I found Premier Dental Team to be accommodating and highly competent, with first rate technology and know-how. Highest recommendation.
Mar 1st, 2024