Chase Bank

I was in line and this girl who works Briana decide to cut me off out of line and help another costumer... I'm a chase costumer and I deserve the same respect , according to her I was not important .. this chase is gville sucks..
Feb 28th, 2024

The ATM here took my money when I was depositing cash, and it was stuck on the loading screen for more than 20 minutes. I thought I was never going to get it back.
Feb 27th, 2024

nothing works!! drive thru atm and the chip reader that lets you use the atm. Pointless
Jan 10th, 2024

Savanna Chavez-Waring is definitely out of place here at this branch. I bank with Chase for 7 years and have always been receiving an excellent customer service, except for today. Savanna did not know how to do her job, made a mistake and then was mean about it. I was doing a cash withdrawal. The money left my account, but she said she doesnt have the money to give to me and asked to come back in a day or two. When I asked her to call her supervisor and figure it out she turned extremely mean, told me No, YOU have to call the bank and even called the security like I am some kind an annoyance. Luckily, her manager took over. Savanna could use some banking courses, as well as work on her compliance and ethics. Also, a computer course for her to learn how to use technology might help. Although with how mean she was, this person does not belong to Chase.
Mar 27th, 2024

I was here this morning with my wife. My wife was in line when miss Melissa Lopez cut in the line from behind and demanded miss Brianna to help her immediately. I, my wife, and the security guard were appalled by miss Lopez's lack of consideration and awareness of her surroundings. Miss Brianna saw that and suggested that she would help my wife first and then miss Lopez. I guess this wasn't satisfied with miss Lopez rude demeanor as she left fuming. Now that I saw the 1 star review from miss Lopez so I feel a need to explain the situation from my side of the story - a complete story of what happened regarding this incident. Overall, I think this location does a great job helping customers. I am not a Chase customer, but I am now considering about opening an account here due to their professional services, customer services, and cleanliness of the place.
Mar 4th, 2024