Promag Energy Group A/C & Heating

Jeff came but, did all the checks, gave me good advice, went above and beyond on the exterior ac. Really stoked.
Mar 16th, 2024

Great company to do business with. Everyone on their team communicated well. My technician Fred was on time, courteous, and very informative
Mar 15th, 2024

Feb 28th, 2024

Company and new AC review: I have used ProMag Energy since purchasing my home in 2014. Our point of company contact out of the Fort Pierce office has been Bree who is well organized, and well-spoken. Bree (always helpful and putting the customer 1st) reliably schedules maintenance and service call appointments as needed. On October 14, 2023 (yes, a Saturday) my A/C unit failed. I called to the Fort Pierce office and as always Bree (who seems to work 7 days a week) answered immediately. Within an hour and a half, a senior service Tech Dan was at my home. He diagnosed the problem and gave us repair vs unit replacement options with full up-front pricing. While no one likes the expense of A/C replacement mine was due to be replaced; so we bit the bullet. ProMag had an identical unit in stock and sent a crew out the next day Sunday to replace the A/C. The A/C Replacement-Installation crew deployed out of PreMags Orlando office where my scheduling and office point of contact Amanda coordinated the install Logistics. As planned (and on time) technicians Will and Kenneth arrived worked around minor issues and got the job done. Both Will and Kenneth were professional, worked well together, and respected my home and property as they worked. The only part left is the County Inspection process (also coordinated by ProMag). However, if things continue go as well as the professionals at ProMag made them work this weekend, Im confident the inspection will be without issue. Special Thanks to: Bree (Fort Pierce office Coordinator / manager) Dan (Fort Pierce Senior Service Technician) Amanda (Orlando office Coordinator / Manager) Will (Orlando Office Installation Tech)) Kenneth (Orlando office Installation Tech) Thanks to a professional team, Chris Williams Fort Pierce, FL Services: HVAC system maintenance, A/C system maintenance, Installation
Oct 13th, 2023

Oct 8th, 2023