Bob Dean Supply, Inc.

Hey Alice! Thank you for your feedback and for choosing us. We appreciate your support and hope to serve you even better in the future. Please feel free to share any specific areas where you feel we could improve. Your insights are invaluable to us. Thank you again for your support!

Hi Jared. We're truly sorry to hear about your experience. We understand your frustration and apologize for any inconvenience caused. We strive to prioritize safety on our premises, which sometimes entails certain restrictions. However, we acknowledge the importance of efficient service and will work diligently to improve our processes. Please reach out to discuss this matter further, and we'll do our best to make things right.

Hey Richard! Thank you for your kind words! We're delighted to hear that you had a great experience with us and received good service. We're committed to maintaining this level of quality and look forward to serving you again in the future.

Thank you for sharing your experience, and we appreciate your feedback. We apologize for any confusion regarding steel cutting with walk-in counter sales, and we understand the importance of meeting our customers' needs.With our high volume of customer orders, we have a steel-cutting schedule that we adhere to when processing orders. Typical lead time is 2-3 days depending on the item. We try to accommodate walk-in customers who are unable to transport material but it’s not always possible. In this case, we offered to cut the material in half to try to help you out. We do offer steel delivery for $15 per order as an alternative. We regret any inconvenience this may have caused and appreciate your understanding.We value your business and would like to address your concerns directly. Please email [email protected] so we can better understand your requirements and work towards a resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.