Dr. Michael A. Novak, MD

I have been using Michael Novak and NASA for over 15 years. Dr. Novak is the best neurologist I have ever found. I have also used Dr. Gerber for surgery from NASA and found him wonderful. The staff has always been good to me.
Dec 22nd, 2023

I suffered a stroke and it has been a nightmare working with Dr. Novak's office. I was supposed to get an MRI however insurance company never got a pre certification and I'm in severe pain. I'm paralyzed on one side and being told to go to work fulltime. However it turns out the staff misread the chart. Incompetence at its finest. Compassion and empathy are also non existent. Now my caregiver has to fight with the insurance company due to paperwork that wasn't done by Dr Novak's office as it was supposed to. Sad!
May 25th, 2023

Dr Novak has been my Neurologist for almost 13 years. I suffered from debilitating migraines. Today my migraines are pretty much nonexistent. My treatment plan was set in motion at my first appointment and adjusted as my needs changed. He is professional and kind gives his patients his undivided attention. Jennifer his wonderful PA has been available to answer any questions with honesty and integrity. She and makes you feel at ease discussing any concerns. The staff is friendly, knowledgeable and professional. If you are suffering with a neurological condition and you can't get relief, I can say with confidence you will find it at Neroscience and Spine.They go out their way to help every patient get the treatment that is needed. The only small piece of negative I have is that sometimes there is a wait time before you see Dr. Novak or Jennifer not due to double booking but because every patient is treated with compassion and patience. Every physician office I have been to has a small wait time. The staff does the best they can to keep the office flowing in a timely manner. I wanted to write this review to give some positive feedback that is well deserved. Negative reviews are reported more often. So I wanted to share my experience. Thank you for taking the time to read my review. Most of all Thank you Dr. Novak and Jennifer for changing my quality of life.
Feb 27th, 2022

Nov 21st, 2019

The staff is rude and it is a nightmare trying to get an appointment in either facility. Dr. Novak is good but needs to get rid of his staff if he wants his business to make any progress. That's the reason I'm switching to another facility because of his staff. Dr. Novak really wants to help his patients
Aug 13th, 2019