Action Cooling Inc.

John Bottensek _{on Google}

Feb 1st, 2023

Technician opened my system without my knowledge or authorization after Hurricane Ian (he was working on a neighbor's system). He then proceeded to inform me that I needed to replace the entire system (which was barely a year old at the time) the cost was going to be 40% more than I had paid previously, I would have to waive my right to three day right of rescission, and the order would have a 25 % cancellation fee.
So far, it seems to be functioning just fine.
Are you kidding me? Bunch of clowns. Lost my trust completely. Services: Heating system installation, Install thermostat, Install AC

Jeanne Keyser _{on Google}

Jan 27th, 2023

Still waiting for heat after calling 4 days ago!!! Unacceptable!!! Service: Heating system repair

Brawley Sioux _{on Google}

Jan 1st, 2023

The receptionist were very unprofessional over the phone. Did not answer my question or direct me to the right person. I would never use this company. Went to Coolair Conditioning and they solved my problem and were friendly.

Menthia Carpenter _{on Google}

Feb 20th, 2023

We are very pleased with the service of Action Cooling & Heating. Zach came out and performed service on our A/C unit and in the process showed video and pictures of our duct work needing to be replaced. (It was almost 40 years old.) He was very professional and knowledgeable and was able to schedule the work to be done quickly.
Eddil, Luis and Luis (Eddil's father) was the crew that came out. They worked all day to install new duct work and two vents on our lanai (enclosed). I can now work on the lanai and have A/C while I work. The three men were so nice, funny and determined to provide the vents even when it appeared that it might be too difficult to do. I had actually given up hope to get the vents but Eddil would not give up. Luis actually held onto his son's legs to get the vents cut out. I was expecting to see Eddil fall through the roof. Fortunately, he did not. All three guys worked hard and cleaned up after they finished. We also had them install a WiFi thermostat so we can control the air from our phones.
We ended up asking them to come back and blow in insulation into the area above the lanai and in areas that needed it. We insisted that the same three come and complete the job.
I have noticed a tremendous improvement in our A/C air flow and used to have to set the temperature at 70 degrees to cool off the condo. I now set it at 75 degrees and am having to increase it to 77 or 78 because it is so cool.
I would recommend Action Cooling & Heating for all your A/C and heat needs. They have a wonderful office staff that is pleasant to talk to and gets the right answers when you call. Their teams are very educated and knowledgeable in their skills and so pleasant to deal with. Ask for Eddil and the two Luis when you schedule your service. They won't disappoint. Services: HVAC duct & vent installation, A/C system maintenance, Cleaning, Install thermostat

Aimee Baumgartner _{on Google}

Nov 28th, 2022

Eddie was our main technician and I honestly cannot say enough about his professionalism, attention to detail, kindness, and determination. His son also works there (sorry I forgot your name) and he came out to do the duct cleaning and was every bit the man his father is. They had a big job here, we had toxic mold in our AC system and duct work and had to remove the whole system, the closet it was housed in, and repair and install it all back in. There were so many timing delays, product availability issues, and we had to work with other contractors to do remediation and rebuilding at the same time Action was doing the AC. It was a lot to say the least. Eddie was able to find parts last second on multiple occasions and installed the system with a detailed hand. The best part is that Eddie heard we had to move into the house because our lease was up and we (and our two dogs) would be without AC, so he showed up the next day and stayed until the whole thing was done. He was there for 8+ hours and never once complained. He wouldn't even let me buy him drinks or food to try and repay some of his kindness. Long story short, not sure about the rest of Action Cooling and Heating but Eddie and his son are rockstars and we would follow them anywhere! Services: A/C system maintenance, Cleaning, Repair HVAC, Install AC, HVAC duct & vent cleaning