Dr. Patty's Dental Boutique & Spa

Graciela was amazing. Really gentle and she took her time with me. The music was a binus 10/10 would always recommend!!! P.s the whole fam comes here!!
Mar 30th, 2024

Front desk horrible. Dont book
Mar 20th, 2024

I just finished my x-rays & cleaning with Grace, who was amazing! Im excited for todays whitening treatment with Lyreece,, as well. Ive had Botox, Dysport, and Collagen Threads from Dr Patty previously, with beautiful, natural results, smoothing wrinkles and some deep smile lines, rounding out my cheeks again. We did filler on my lips about 3 weeks ago and now that the swelling has settled down, my youthful pout has been magically restored! Im thrilled with the amazing care Ive received over several visits now. Everyone working here at Dr. Pattys Dental Boutique & Spa makes you feel like youre the most important client theyve ever had. Even though its clearly such a busy, successful practice, everyone here makes the time to assure your comfort and answer questions.
Mar 6th, 2024

In 2023, I made the choice to use Dr. Patty's dental office for porcelain veneers. Dr. Nelly performed the procedure, and while the veneers turned out okay, unfortunately, my gums did not turn out good, they became inflamed afterward. What's more, I experienced an unexpected bite issue that I'd never dealt with before; it was pretty frustrating and painful. Whenever I bite down, the bottom teeth would hit the top teeth. I never ever had an issue like this prior to coming here. And it caused me to have severe tooth pain in a few of my teeth. When I reached out to Dr. Patty about these problems, I was hoping for some understanding, especially considering the amount I money i spent at her office for the procedure. Instead, I was met with quite a shock. Dr. Patty told me straight up that I'd need another $6,000 worth of dental work to prevent the $30,000 I'd already spent from going down the drain. It felt like a slap in the face, especially since none of these potential issues were mentioned before the procedure. She literally said, "She hates to be the bear of bad news, but I am going to need about $6,000 more of dental work if I don't want the other $30,000 of dental work to be ruined." When I asked why I wasn't informed about this beforehand, she simply responded, "It was probably a bigger pill to swallow, and that's why the dentist didn't tell me." I decided to get a second and third opinion from other dentist in the area, they assured me that all the extra work Dr. Patty recommended wasn't necessary at all. Another thing that happened during all of this, the dentist was shaving down one of my veneers because she said that would fix the bite issue. When she shaved the veneer, she damaged one of my veneers. So I asked them to fix the veneer being that it wasnt my fault and I didnt pay for a damaged veneer. Getting it fixed turned into a real ordeal too. Initially, Dr. Patty said that she would fix it for free if I got the other work done. And I told her I do not think the other work will be necessary, and she finally agreed to fix the veneer for free. I've called the office multiple times (more than 4), and every time, they promise to call me back after speaking with the dentist. But, unfortunately, those calls never come. And let's not forget the unnecessary comment Dr. Patty made about a nose job I'd hadit felt completely out of place and unprofessional. On top of all this, the billing situation was a headache. Every time I went in for a cleaning, the bill would be significantly higher than what I was originally quoted. When I questioned it, they'd add on extra charges without giving me a heads-up. Overall, my experience at Dr. Patty's office was not a good experience for me. It felt like they cared about making as much money off me as they possibly could rather than my well-being, and that's not something I'd recommend to anyone looking for quality dental care.
Mar 4th, 2024

Cant even write honest reviews about the business without the owner (or whoever is in charge of media) responding to you publicly with specific details about your case. Maybe a HIPAA seminar is in order for the staff?? Maybe not the business to support if you like privacy.
Mar 3rd, 2024