Bank of America Financial Center

Slow service
Jan 6th, 2024

Julian was able to help me in a very professional and efficient manner. Hes extremely knowledgeable of Bank of America systems and practices. Go see him for your banking needs!
Dec 21st, 2022

Horrible experience today.I was siting waiting to be help by an employee went Mr: Tim Phenecie approach me asking... Do yo need somebody in Spanish? I look at him and ask do you see me asking fore spanish person to help me? why you assume I dont speak english? I fell so Discriminate from a ignorant person who judge by my look or my accent.Bank of America need to well train the personal to know how is the right way to speak to the customers He apology to my self.But Mr PHENECIE apologize NOT accepted !!!!
Oct 21st, 2022

Terrible customer service. Non of my account issues was fixed. They make you wait for hours and leave whithout a solution.
Aug 8th, 2022

The actual location of this Bank of America isn't the best. It's smacked in the middle of Las Olas and parking is a mess. Also, this branch is only open weekdays. So why the five stars then? The people who work there.Point blank I've been a Bank of America client for years. Whenever I've had a problem, they've always come through for me. On this particular occasion, or occasions rather, I've been setting up and administering accounts. Personal ones.I found a financial advisor, as well as an investment advisor at this location. Both have been rockstars in helping me achieve my money goals. Whenever I've had a comment or concern, they've held meetings with me. Sometimes if it's small, we end up just e-mailing or phoning.Truly I can't be more grateful. So grateful that I can deal with all the inconveniences of this branch. The people working there truly do care about their customers and that isn't something you see every day.
Mar 10th, 2022