AutoZone Auto Parts

There are tons of auto part stores, so let us be honest they all are stocked well and if they dont have it can get what you need next day. So why shop one store over the other? This store is clean well stocked but most of all, has staff that are knowledgeable and friendly. Did I mention friendly, never met the lady before, and by the time I left I felt I knew her has a long time friend. It sure is nice to shop where you feel valued and feel comfortable. Ill be back!!! Thanks for the great friendly service.
Mar 7th, 2024

Dec 25th, 2023

Very helpful staff, manager Roger is awesome and knowledgeable. Will always recommend.
Dec 17th, 2023

Great Customer Service and clean store.
Sep 6th, 2023

Good morning. I wanted to take a few minutes to recognize Roger, who is the General Manager of your Fernandina Beach store, store #6233. This morning, I arrived to the store at 8am after dropping my kids off at school. I have a 2014 Jaguar FX that had a front head light out. Now, it should be known that I do not fix anything around my house, I am not a DIYer.I am just not handy. I always must call someone to do the job or take my car in for service. Having said that, I explained to Roger what I needed. He looked up the light in your system and sold me the bulb I needed. I thanked him for the purchase and after knowing I probably didnt know what I was doing Roger offered to come out to my car to look at it. Roger took a cap off, looked at for a few minutes and knowing it was not a simple fix said, let me go in and google that. I appreciated that and then stayed with the car while he went back in the store. I even searched it on You Tube and realized this may take some time and various tools. After spending about ten minutes researching it inside, Roger came back out and began working on it. He quickly got the bulb out and then replaced it with the one I had just bought. It was very tricky to get the bulb casing back into the light and Roger spent another ten minutes working diligently to put it all back together. Also, it should be done that it was bright, sunny and over 90 degrees outside while he did all this work. I was completely amazed that Roger went the extra mile and took almost 30 minutes of his time to help a customer. I was blown away! I am in the customer service business and know how difficult it is to find leaders who genuinely care about the customer and will do what it takes to make them completely satisfied. Again, please be sure to thank and recognize Roger for a job well done! First Class!!
Sep 3rd, 2023