Nations Business Center

Incredibly bad experience for 2022 taxes.This firm has cost me $2700 in fines from the IRS and had me overpay almost 500K. Everything is last minute or late - it takes about 8 emails and/ or several phone calls to get any response. My last query took 6 weeks to get a response. When things went wrong I was fobbed off with various untrue excuses accruing more interest on the fines. When I asked why I was having to pay for their errors they actually blamed their own employee and my previous accountant who had nothing to do with that years taxes. Extremely unprofessional and took zero responsibility. Would not issue any sort of refund on the high fees they charge instead just insinuated I was lying about conversations we have certainly had. I have rarely encountered such shady experience. Stay away. There are plenty of more competent, honest and better priced practices elsewhere.
Mar 14th, 2024

Jan 2nd, 2019

Horrible first experience with this company. They made 2 huge errors on our business taxes, which can happen, but the kicker was that it took us weeks of unanswered emails, voicemails, and phone calls to get anyone to help us get the issues resolved. The only way they finally helped us was when we had to threaten having an attorney reach out to them on our behalf...amazingly we heard back from them within minutes. And even then, they were rude, defensive, and not at all apologetic for our experience. Worst customer service I've ever witnessed. Apparently they are too big of a business to care about the little people whose lives they negatively impact, to the point of losing a loan on a house due to their errors. We even emailed the owner directly numerous times, not even the courtesy of a response. Spoke with the receptionist numerous times, no one called us back. Left numerous voicemails, no one called us back. For weeks until we threaten the attorney. Would not recommend to anyone.
Mar 17th, 2018