Advance Auto Parts

The gentleman went above and beyond to make sure I got my 2 8d batteries. He went to another store to get my second battery.
Apr 3rd, 2024

Mar 26th, 2024

The gentleman at the store assisted me with putting some wiper blades on my big truck, It was appreciated and he knowledgeable!
Mar 26th, 2024

I arrived close to closing, 10 mins till. However i only needed 2 things a 36mm socket and dextron vi. Announcing the socket when entering,had already looked online for $12 and the site stated that they had one in stock, a employee went to the aisle and grabbed a $25 socket and told me thats the only one they had. I told him that j just wanted a regular not impact and he said there's not one, another employee went to check as I said that online it stated otherwise. The second employee found the 36mm socket I was looking for and the first abruptly and rudely asked me if I wanted a short one repeatedly in a tone and disrespectful attitude as he just got busted for lying. Then said well that wasn't there just the other day. Continuing to be disrespectful and rude as he needlessly involved himself in the other employee checking us out. As my friend was handling the payment and account info I walked around just looking until completed and the rude employee continued to show unprofessionalism making statements to the tune of what's he walking around for, what's he stealing. I really am disgusted with the overall handling a custoker that employee showed. He didn't ask me when i walked in, the other helpful employee did, but put himself in charge of locating the tool, then wouldn't loom for the socket on the big board with 20 times the impact ones, and proceeded to issue commands with disrespectful tones and comments throughout the deal, specially after rudely saying that one he gave me was only one, there wasn't one over behind counter. And wasn't even needed as the other employee was handling it. Will not be back to that store unless absolutely no other choice, and I'm talking walking the 6 miles to other side of town first before going there again as this is not the only distasteful experience I've had there. As I already avoided it as best I could. Forgive my rambling, but I'm still unhappy about last night's treatment.
Mar 9th, 2024

Feb 22nd, 2024