TheKey - Formerly Alternative Home Healthcare

80/20 rule applies. 80% of the aides are of the low rung (don't speak English clearly, show no care or respect for the patient, are on their phones constantly) - and 20% are adequate. very few are people you would hire or retain if you were hiring directly. There are far better aides from some other agencies, do your research.
Jun 25th, 2021

Very bad company dont work for them
Feb 17th, 2021

While I was employed with Alternative Home Health Care, there was a certain level of unprofessionalism that any sane human being could not stand for. When calling out, it was difficult to reach anyone and they would blame you for the lack of communication. When I was promised more hours, they declined to give me more information or a timeline of when said hours would be administered. Samantha(schedule setter?) promptly told me that an overnight position would be readily available which never came into fruition. Working with the elderly is a passion and not something that I take lightly. Due care is necessary and the lack of communication on their end can put the patients at risk. One of the patients that I worked with was mistreated verbally by Samantha while I overheard the conversation of her yelling at the patient and subsequently hung up. In conclusion, lack of communication, unprofessional work demeanor, and misinformation with pay/distance of certain patients is what I looked forward to when it comes to Alternative Home Health Care. Best Regards Billie Joseph ***** UPDATE ***** 2-2-2021 If things couldnt get worse, I received my W2. Someone in the facility cut up my W2 which is more than unprofessional. This just reinforces the aforementioned statement that they are in the business of not creating a structured environment for their employees. Its a shame that it ever had to get to this point, but this is a breach of my personal information and further action may be taken. I would say do better, but as long as Samantha or whomever did this, is there I doubt they would be capable of anything better than what theyre working with.
Nov 28th, 2020

I can't speak for all the offices, but the one I have used has an incompetent manager. The aides are generally good (as aides go in South Florida) - IF - they show up. Good luck.
Feb 10th, 2019

Oct 1st, 2017